CUSTOMER SATISFACTION SURVEY BANK OF INDIA CUSTOMER PROFILE 1. NAME :- 2. GENDER :- Male/Female 3. AGE :- 4. EDUCATION :- (a) Upto Matriculate (b) Undergraduate (c) Graduate (d) Post Graduate 5. OCCUPATION :- (a) Salaried (b) Business (c) Professional (d) Self Employed (e) Student (f) Retired (g) Housewife (h) Others (Specify) 6. BANKING ACTIVITY ROUTINE :- (a) Personal Visit to Branch (b) Internet Banking (c) Delegated to Spouse/Children/Employee
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D. Technical Aspects a. Production program 1. Products: hot and cold coffee‚ coffee blends‚ cakes and pastries 2. By-products: 1000kg of fresh berry gives about 400kg of wet waste pulp and only 160kg of exportable green bean (Source: Jan von Enden - An Introduction to Good Manufacturing Practices for Post Harvest Processing of Arabica Coffee in Vietnam). Coffee pulp is mainly composed of water and sugar. The sugar can be fermented by bacteria and acidified‚ resulting in a bad smell. The water
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Islamic banking education and strategy for the new millennium: Malaysian experience [2] Ahmad‚ K.‚ Dent‚ M. M.‚ & Rustam‚ G. A. (2011). Brand preference in Islamic banking. [3] Ahmad‚ N.‚ & Haron‚ S. (2002). Perceptions of Malaysian corporate customers towards Islamic banking products and services International Research Journal of Finance and Economics - Issue 94 (2012) 121 [4] Ahmad‚ N.‚ Haron‚ S.‚ & Planisek‚ S [5] Al-Ajmi‚ J.‚ Al-Saleh‚ N.‚ & Hussain‚ H. A. (2009). Clients of conventional
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operate a small business to sell coffee to patrons. The business started out with one owner Hannah being sole proprietorship venture. The business started out a bit weak while Hannah found once it was up and operating that the coffee did not produce the flavor she had anticipated and envisioned. A regular customer made an offer to become an investor offering an idea that would eliminate the small business into a larger company that would offer a better quality of coffee‚ but by doing this the owner
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Operational Improvement for Costa Coffee Shop | | Operational Improvement for Costa Coffee Shop Introduction Small businesses are mighty minnows‚ reflecting the competitive spirit that a market economy needs for efficiency; they provide an outlet for entrepreneurial talents‚ a wider range of consumer goods and services‚ a check to monopoly inefficiency
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Opening a coffee shop In today’s China‚ the development of coffee market growth rapidly. Many people try to take part in this business market. However‚ it had a successful coffee shop is not an easy task. There are few points we must focus on when we decided to open a coffee shop. First of all‚ the most important thing is choosing a good location. We cannot make the decision recklessly. Owners should analysis to the different situation with surrounding areas‚ including: surrounding people’s
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Introduction Coffee shops are famous nowadays‚ especially to businessmen for they usually have their business meetings in a coffee shop. In Los Baños‚ coffee shops are starting to become a popular hangout place even for students. The coffee shops in Los Baños are the following: Café Antonio‚ Ristretto‚ Black & Brew‚ Dairymoor‚ Cofee Blends‚ Café Verde‚ Boston Café/One Caldi‚ Having a coffee shop business can be profitable but it needs to be different from others as well. A coffee shop should have
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Informing Science: the International Journal of an Emerging Transdiscipline Volume 11‚ 2008 Framework of Problem-Based Research: A Guide for Novice Researchers on the Development of a Research-Worthy Problem Timothy J. Ellis and Yair Levy Nova Southeastern University Graduate School of Computer and Information Sciences Fort Lauderdale‚ Florida‚ USA ellist@nova.edu‚ levyy@nova.edu Abstract This paper introduces the importance of a well-articulated‚ research-worthy problem statement
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Topic and Research Background The focus of this observation research is general coffee shop behavior. Two main reasons caused the group to arrive at this topic: first‚ the members’ shared passion for coffee and the coffee experience; second‚ the practicality that can be afforded since some members are working on a coffee-oriented business for their BA 129 feasibility study. Coffee shop behavior is something that can be readily observed and it occurs within a short time interval so that research
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New Product‚ New Segments Customer Value is created in other to attract and retain customers‚ organisations aim to deliver valuable products to their preferred target audience. However‚ Jobber (2010) indicates Consumer Value is dependent on how the consumer perceives the benefits of an offering and the sacrifice that is associated with its purchase. Clients of Body shop are faced with a broad of different and over 300 products to select from each product is produced for a particular purpose to
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