INFERENTIAL STATISTICS WITH SPSS Submitted To: MUHAMMAD ILLYAS Submitted By: Saba Zaidi Roll # 13110 Program: M.Phil (Commerce and Finance) [pic]SUPERIOR UNIVERSITY LAHORE Customers Satisfaction On Internet Banking Services In Pakistan Introduction Technological innovations are having significant importance in human general and professional life. This era can safely be attributed as technology revolution. The quick expansion of
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LOVELY PROFESSIONAL UNIVERSITY DEPARTMENT OF MANAGEMENT Capstone Project TITLE:“Relationship Between Website Attribute and Customer Satisfaction” SUBMITTED TO LOVELY PROFESSIONALUNIVERSITY In partial fulfillment of the Requirement for the award of Degree of “MASTER OF BUSINESS ADMINISTRATION” SUBMITTED BY: Kuldeep Tiwari Ambar Singh Archit Sharma Ankur Sood Reg no : 10809869 10804683 10800482 10800039 DEPARTMENT OF MANAGEMENT LOVELY PROFESSIONAL UNIVERSITY JALANDHAR NEW DELHI GT ROAD PHAGWARA PUNJAB
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A Project Report On “Study of Customer Satisfaction for TATA Commercial Vehicles” Undertaken at Shree Ambica Auto Sales & Service (Authorised dealer of TATA Motors) COMMERCIAL VEHICLES INDUSTRY PROFILE The following are the main players in the Production of Commercial Vehicles in India: • Ashok Leyland Ltd. • Hindustan Motors Ltd. • Telco • Force Motors Ltd. (Previously known as Bajaj Tempo Ltd) • Eicher Motors Ltd. • Mahindra & Mahindra Ltd. • Swaraj Mazda Ltd. • Tata Motors SHREE
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large economies. The liberalization of the consumer goods industry initiated in the mid-80 and accelerated through the 90’s has begun to impact the structure and conduct of the retail industry. The concept retail which includes the shopkeeper to customer interaction‚ has taken many forms and dimensions‚ from the traditional retail outlet and street local market shops to upscale multi brand outlets‚ especially stores or departmental stores. The objective being to assess the various parameters that
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EFFECT OF SUPPLY CHAIN MANAGEMENT ON CUSTOMER SATISFACTION Supply chain management typically establishes the process of planning‚ sourcing‚ procuring and controlling the movement of the raw material to finished goods right from the hands of the suppliers into the lap of the customers. These activities can be seen as originating from an order of the customer to the delivery of the products which will interconnect various stakeholders from customer to retailer to distributer & wholesaler to
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The customer satisfaction of Win Nyi Naung Teahouse Content Terms of References 2 Introduction 2 Methods 3 Body of the Report 3 Conclusion 13 Recommendations 13 References 14 Timeframe 15 Appendices 16 Terms of references Purpose – This report aims to identify the differences and mismatches between service provider and customers‚ and analysis the problems
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THEORETICAL BACK GROUND. Market: Basically a market is a place where buyers and sellers gather exchange goods and services. A market consists of all potential customers sharing a particular need or want that might be willing a able to engage in exchange to satisfy that need or want. The size of the market depends upon the number of persons who exhibit the need have resources that interest others and are willing to offer these resources in exchange for what they want
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the study The trade atmosphere today is changing more rapidly than ever before. It is characterized by increasing competition from both domestic and foreign companies‚ a brandish of mergers and acquisitions‚ and more sophisticated and demanding customers who have great expectations related to their consumption experiences. Since services are intangible‚ heterogeneous‚ and inseparable‚ it is difficult to measure service quality objectively. So the companies have focus to so many different aspects
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travel‚ as people needed places for shelter and food along the routes they travelled‚ whether by land‚ water or air. The hotel industry is‚ therefore‚ one of the oldest endeavors in the world. (Andrews‚ 2009) Owners of the hotel realized that a customer has their own demand in services and facilities‚ that is why they developed what the hotels are offering before through what are the customer’s needs. The Hotel Proprietors Act 1956 provides a clear definition of a hotel: An establishment held out
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Internship Report Customer Satisfaction: A Study on Bank Alfalah Limited Exam Roll: 020016 Internship Report on Customer Satisfaction: A Study on Bank Alfalah Limited Prepared For: Chairman Internship Placement Committee Prepared By: Exam Roll No.: 020016 Registration No.: 18122 4th Year‚ 8th Semester Batch No.: 12th‚ BBA Program Academic Session:
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