htm IJQSS 1‚1 Service quality‚ customer satisfaction‚ and behavioral intentions in fast-food restaurants Hong Qin and Victor R. Prybutok Information Technology and Decision Sciences Department‚ College of Business Administration‚ University of North Texas‚ Denton‚ Texas‚ USA Abstract Purpose – This study aims to explore the potential dimensions of service quality‚ and examine the relationship among service quality‚ food quality‚ perceived value‚ customer satisfaction and behavioral intentions in fast-food
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What are the effects of pay satisfaction on employees’ mobility: apply to VietNam Student : Nguyen Thi Quynh Trang Abtract This paper examines the impact of pay satisfaction on employees’ mobility. I find that there is an association between organizational structure‚ payment policies and this have a great effect on the labor mobility. A survey/ questionnaire is conducted to understand the empoyees’ attitude and give employers an over view on their staff while
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Job Satisfaction Abstract The issue of Job Satisfaction‚ Motivation in the workplace and the role of Job Characteristics have been the cause of intensive research for many years now and have given rise to many theories‚ formed on the basis of extended research by psychologists‚ social scientists and HRD managers. The concept of job satisfaction‚ though of considerably recent origin‚ is closely linked to motivation in the workplace and is a causal factor in improved performance in the workplace
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MBA handbook an MBA would constitute a good investment of your time and your(or your employer’s) money‚ to the point at which you have your qualification and are wondering how to build on it. among those who know that the letters stand for a prestigious‚ internationally recognized postgraduate management qualification‚ aimed at preparing managers for senior positions‚ there is still often uncertainty as to what MBA actually covers. The American model: the first year of the programme concentrates
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purpose was descriptive. Questionnaire was formulated and used to collect the primary data and the mode of collection was personal. Sample size was 10. The technique used was convenience sampling. The statistical tool used to analyze data was MS-Excel‚ SYSTAT. The data collected being limited to some specific respondents (10) therefore it does not cater to the requirements of the whole of the project. While filling a questionnaire some respondents refuse to fill a questionnaire they have some fear
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the options open to me. First of all‚ obtaining Master degree in Business means a successful‚ dynamic‚ swift business career‚ which you love‚ and to which you are ready to devote your professional life‚ a career which brings moral pleasure and satisfaction and what is not less important – financial stability. I think that this is the main driver for me. The MSc International Business is the world’s most popular postgraduate management qualification. It is now regarded as a standard requirement for
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Contentment (or lack of it) arising out of interplay of employee’s positive and negative feelings toward his or her work. Job satisfaction has been defined as a pleasurable emotional state resulting from the appraisal of one’s job;[1] an affective reaction to one’s job;[2] and an attitude towards one’s job.[3] Weiss (2002) has argued that job satisfaction is an attitude but points out that researchers should clearly distinguish the objects of cognitive evaluation which are affect (emotion)‚ beliefs
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My journey of life‚ if seen through the prism of History‚ would reveal how I have grown from a modest background in an environment of close-knit family ties‚ amidst the trials and tribulations of destiny. I consider myself fortunate enough to be brought up in a small town called Hiriyur. This‚ incidentally‚ acted as my window to see the backward aspects of a semi-urban lifestyle‚ bereft of the structural manifestations of urban opportunities. My upbringing in the company of four members‚ in a conservative
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subject matter of this case involves the job satisfaction and employee engagement of a spa company’s workforce called Bella. The case depicts a new general manager Kris Jenkins’s concern that Bella’s numbers had deteriorated dramatically in the past year. Profits were down; absenteeism was up; turnover‚ while not dramatic‚ was higher than it had been in the past five years. This report shows how important the employee engagement to bring job satisfaction which overall leads a company with a less absenteeism
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decreasing 0-to-60mph acceleration from 5 seconds to 6 seconds. All of the above None of the above T3: According to the Marketer’s Toolkit‚ which research technique entails observing how customers use existing products with the aim of discovering ways of improving the product‚P45 concept testing [present potential customers with an idea and surveys them on it to see if it would be a good idea] conjoint analysis empathetic design None of the above T6: According to the Marketer’s Toolkit‚ what is true
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