A research report on “Customer satisfaction of BASIC Bank Limited Uttara Branch.” Submitted To: Md. Zahangir Kabir Chairman Department of Management Faculty of Business Studies HSTU‚ Dinajpur-5200 Submitted By: Md.Abdur Rahman Student ID # 0603027 BBA‚ Level-4‚ Semester-II HSTU‚ Dinajpur-5200 Hajee Mohammad Danesh Science & Technology University‚ Dinajpur-5200 Chapter: 1 2 .Letter of Tranasmittal: Dated: June 21th‚ 2010 Md. Zahangir Kabir Chairman Department
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make up the Banking Sector? 2.3 What is Customer Satisfaction and what is the importance of customer satisfaction? 2.4 What are the technological Improvements made in the Banking sector? 2.5 What are the challenges of implementing these improvements in the Jamaican Banking Sector? 2.6 How has the Technological Advancements Improved Customer Satisfaction in the Banking Sector? 3.0 Methodology and Procedures
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A PROJECT REPORT ON “JOB SATISFACTION” Submitted by RUCHI KUCHERIA In Partial Fulfillment of the Requirements of MBA Program (HUMAN RESOURCE) Batch (2011-2013) DECLARATION I‚ the under signed RUCHI KUCHERIA hereby declare that the Project Work entitled “ JOB SATISFACTION FOR NEZONE INDUSTRIES LIMITED” undertaken during the Period For 6 weeks is the result
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Some job surveys indicate that older workers are more satisfied with their jobs than younger workers. The higher job satisfaction among older employees may be due to the perks that come with maintaining a long career‚ including higher salaries‚ better benefits and success in the workplace. Conference Board Survey A 2010 survey of 2‚900 people commissioned by the Conference Board research firm indicates that all Americans are increasingly unhappy with their jobs no matter their age. However‚ "Washington
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CHAPTER 01 INTRODUCTION Job satisfaction refers to an employees general affective evaluation of his or her job. Spector defines the concept more simply as “how people feel about their jobs and different aspects of their jobs” (1997‚ 2). He also considers it as a “related constellation of attitudes about various aspects or facets of the job” (Spector 1997‚ 2). The organizations should be concerned about their employees level of job satisfaction? Employee satisfaction increases employee retention
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as private banks offer better services to their internal and external customers. The scenario has created an urge to the bank policy makers to identify the underlying reasons and brought them into consideration the job satisfaction issue. It will investigate that officer of Shahjalal Islami Bank Limited play the key role in manipulating their services through implementing policy. 1.1: Statement of the Problem: Job satisfaction is the reaction of the workers against the role they play in their work
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DigitalCommons@USU All Graduate Reports and Creative Projects Graduate Studies‚ School of 4-1-2011 Improving Patient Satisfaction in a Hospital Foodservice System Using Low-Cost Interventions: Determining Whether a Room Service System is the Next Step Vanessa A. Theurer Utah State University Recommended Citation Theurer‚ Vanessa A.‚ "Improving Patient Satisfaction in a Hospital Foodservice System Using Low-Cost Interventions: Determining Whether a Room Service System is the Next Step"
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The implicit bias survey represents an individual’s unconscious bias. I believe these results to be unreliable because there were many factors which could alter the results. Factors that could have altered my results were being right handed or left handed and the way the questions were worded. I found some of the question difficult to understand. Before I took this quiz‚ I expected questions on the type of people I surrounded myself with‚ family backgrounds and questions pertain to race and disabilities
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RHUL FITNESS SUITE SURVEY This is a survey‚ which aims at measuring the customer satisfaction and the current perception of the RHUL Gym. Please be aware that all data is completely anonymous and will not be shared with third parties‚ nor will you be contacted further. This will take only 2-3 minutes to fill in and will help us with our final year Marketing Research Project. Thank you very much for participating 1. Are you a member of the RHUL Gym? Yes/No 2. If no‚ why not? (If
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anew products or services. Market could be customers‚ consumers‚ business‚ group or a mixture of many and individuals. Here‚ I choose 5 stars Hotels to be segmented‚ which are Hyatt Hotel and Kingsbury Hotel. The market can be segmented into several categories such as demographic‚ psychographic‚ geographic and behavioral. My research focuses on these four divisions for two hotels. Moreover‚ I did survey questionnaire to analysis and compare the customer needs for the hotels based on above four segmentations
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