Unit 4: Customer Service Name: Tinaya Bromfield Term: Spring 2017 AC 3.1. Assess sources of information on customer requirements and satisfaction levels Stated by the (businessdictionary.com) customer service are specific attributes and determinations of a decent or administration as controlled by a client. While customer satisfaction is Consumer loyalty is a conceptual idea and includes such components as the nature of the item‚ the nature of the administration gave the environment of the area
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Charter Schools As of the 2010-2011 school year‚ our country had a total of nearly 99‚000 public schools; these elementary‚ middle‚ and high schools all operate with the help of tax dollars. Most of them are traditional schools with educational standards set by each state. Best of all‚ the education is free. Because public schools are reliant on federal‚ state‚ and local tax dollars‚ funding can be cut. Also‚ public schools have to follow state guidelines on what they can teach and how children
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Journal 1 1. A company’s strategy is management’s game plan to grow the business‚ attract and please customers‚ compete successfully‚ conduct operations‚ and achieve targeted levels of performance. 2. The important point of a company’s strategy is setting moves to build and it enhances company’s long-term competitive position and financial performance. In other words‚ these are in a competitive advantage over rivals that they become the company’s tools for a making company’s profit.
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Face to Face Summer Erxleben MAR2305 December 17‚ 2011 Brandi Summers Face to Face The manner in which I handled this customer service call was unprofessional and handled very poorly. I did not answer the phone within three rings or use the proper greeting that the company requires. There were many things I could have done different in this situation. First and foremost I should have done my job and handled her situation right away. However‚ that was not the case. Since I did not‚ there
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query handling capabilities of our customer service executive? Please rate on scale of 1-5‚ 1- being extremely unsatisfactory 5- being extremely satisfactory …....................................... 3. How do you find the process of document request? 1. Very convenient 2. Convenient 3. Average 4. Inconvenient 5. Very inconvenient ….......................................... 4. Please rank the below mentioned services considering the frequency of service use. (1- Most preferred‚ 5-
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you mind going to our website to fill out the customer information so that your order can be processed with our new database software? c. We are now offering RapidAssist‚ a software program that provides immediate technical support through our website to your employees and customers. d. To provide better service‚ a new software named RapidAssist is now offered to provide you with immediate technical support from our website to employees and customers e. To provide you with easy access to the new
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Organizational effectiveness 3B Job design assignment 14 October 2013 Management services Table of content Scope……………………………………………………………………3 Literature review………………………………………………….4 Introduction………………………………………………………….5 Challenges faced by managers……………………………...6 Job design overview………………………………………………7 Factors that contribute to job design……………………..8 Types of job design……………………………………………….10 Recommendaions…………………………………………………. Conclusion……………………………………………………………11 References…………………………………………………………
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Project Charter Project Name: Membership and Monitoring Information System Project Objectives This project will develop a new form of system for membership and monitoring services to reinforce the vision for Hardrock Fitness Gym. The subsequent system will ensure that the membership of the customers will highly be monitored and the management and usage of entity’s equipment can be well supervised. The result of this anticipated project will be: 1. Construct an in-house information system which
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Apple The picture that will be analyzed throughout this paper is of an Apple store that is completely full of people. As a person views this picture‚ it is obvious that there are a lot of people there‚ either waiting or standing at a Mac‚ iPod‚ or iPad. The reason that this is significant is because this happens daily‚ depending on location. Apple is a company that has been around since the 1970’s‚ but has become very popular within the last 5-10 years. A person may ask why people would want
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The Project Charter What do I think? Every successful project needs a plan‚ a vision before start. The PMBOK definition says that “The project charter is a document issued by the project initiator or sponsor that formally authorizes the existence of a project‚ and provides the project manager with the authority to apply organizational resources to project activities.” 1 The project charter it essentially serves as a compass to keep the team firmly pointed at goals. It’s the foundation of a project
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