Upon learning about Western University I became instantly interested in the personal able curriculum. By talking to a few students in both the Dental and Pharmacy schools I realized the importance of the small class sizes and more individualized teaching. With this close interaction I believe I will learn more effectively and be able to better implement what I have learned. I also largely enjoy the location of Western University due to it being close to the mountains. As an avid mountain biker I
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The situation I opted to observe consist of two inmates fighting over the top bunk of a prison cell in a state Penitentiary. When the inmates entered the cell they both made comedic and derogatory comments towards one another‚ one inmate verbalized “you know I’m always top gun right” in replication to the opposing inmate who verbalized “no way could I survive being down that low”. I was cognizant that I had observed my first sign of a potential conflict over spatial matters. I understand that they
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My vision for Lafayette Schools is to make this an "A" district. In keeping with that vision‚ we plan to offer numerous academic courses and activities that will challenge our students and broaden their horizons. I am proud of the accomplishments at Lafayette Schools. These activities may have occurred in our classrooms‚ our choir room‚ our band hall‚ our gyms‚ or on our playing fields‚ but they did not occur due to complacency and satisfaction with the status quo. Our schools are what they are
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After creating the canvas displaying the stories of these girls and women‚ I went back to my community‚ the black community‚ and presented to groups of young and more seasoned women of color. In my presentation I briefly went over my research and also allowed them to view the Blank Canvas exhibit. I felt that this portion of my end-product had the most impact. So many of the people came up to me after my presentation saying how they were inspired and had similar experiences to the ones I had described
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So I spent the day with the school nurse at one of the Shen elementary schools. I really enjoyed my day I mostly observed what she was doing other then looking at a few swollen throats and helping with the multiple nose bleeds that came into the office. I think my expectations of what a school nurse did were meet‚ but there were definitely more kids in her office then I imagined there would be‚ although she said it was a slow day. She did things like giving out ice packs and putting Band-Aids on
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For Day One: Describe one of the tools that as a scientist‚ you would use aboard the HMS Challenger. Include how the instrument is used‚ and describe what types of organisms or samples were recovered using the instrument. Day 1: It is January 2‚ 1872. We just passed Cape Verde on this hot sunny day. Today I am going to begin looking more into this new type of algae I found this morning. I will use my microscope to see what unique characteristics this algae has to compare to other types. I believe
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formidable competition from both traditional brick and mortar operations and emerging Internet banks‚ a large number of banks are having trouble meeting performance expectations because they are unable to differentiate their business‚ reach customers likely to respond to new sales opportunities or make the most of their valued staff. Banks that define and implement solutions to these challenges are those that will successfully compete and thrive into the future. This paper examines the
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Case: A California Auto Club Reengineers Customer Service 1. Describe the customer service process at CSAA and discuss the different phases of the reengineering effort. The new customer service is called “member service consultant”. 80% of the customers’ problems are going to be solved by their new system. The system made by three separate systems. The linked data would respond to most members on the spot. The “preliminary phase” was designed to find “quick his”‚ it was to authorize
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Introduction This case involves a dissatisfied customer of The Roccoco New York Hotel who received the service failure when she stayed in the hotel. The case demonstrates that there were four main areas where the hotel failed to meet the expectations and satisfaction of the customer and that includes internal managerial quality and the failure to manage the service failure after complaints were received. Overall The Roccoco New York Hotel failed in following fields: Failure of Internal managerial
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Customer Service – Loyalty Program It is important to create a program that is manageable and support the goals of 7-11. The Loyalty Program of 7-Eleven Hong Kong was “Stamp Collection”. The latest function was Sanrio 50th Crystal Charm Collection. (Swarovski) Step 1: 7-11 will examine who are your customers‚ they know there customers were want convenience service and most of them normally were young to middle age. These customers are easy to change their mind because of the trend and
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