Restaurants may be classified or distinguished in many different ways. The primary factors are usually the food itself (e.g. vegetarian‚ seafood‚ steak); the cuisine (e.g. Italian‚ Chinese‚ Indian‚ French‚ Thai) and/or the style of offering (e.g. tapas bar‚ a sushi train‚ a tastet restaurant‚ a buffet restaurant or a yum cha restaurant). Beyond this‚ restaurants may differentiate themselves on factors including speed (see fast food)‚ formality‚ location‚ cost‚ service‚ or novelty themes (such as
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After looking over the customer service model I would use what I thought I would want to receive as a customer calling in for help. You have a preconceived notion as to what your customer service call would be like. For instance if I had a customer call I would like to greet them warmly and get right to the point as to what the problem is and what I am prepared to do in order to help them. A customer expects professionalism but they also expect understanding and dedication to their issue‚ so being
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How Nordstrom Made Its Brand Synonymous With Customer Service (and How You Can Too) http://www.shopify.com.au/blog/15517012-how-nordstrom-made-its-brand-synonymous-with-customer-service-and-how-you-can-too Humayun Khan Oct 2‚ 2014 Ask anyone in the retail industry what the first words are that come to their mind when they think of Nordstrom‚ and they’ll immediately tell you "customer service." Making your brand synonymous with a catch-all phrase that’s too often simply thrown around in retail
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This article considers customer services in a business to business relationship. This essay will summarise they key findings and methodology‚ and People aspect of services marketing. The article identifies the importance of customer service within a service provider’s organisation‚ areas in which customer service may be affected by the marketing mix and additional three P’s. The article defines that it isn’t just one specific P‚ that has an effect on customer service but all of them are inclusive
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Customer Service Unit 3 Communication in the customer service role Session 4 Understand how to meet the needs of a diverse range of customers © Creating Careers Limited‚ 2012. All rights reserved. Page 1 of 1 Communicating with people who have language/speech difficulties Try and ask short questions that only require short responses. Don’t raise your voice unless requested as most speech-impaired customers can hear and understand. If you don’t understand‚ ask the person to repeat what
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Work Culture Preferences Milo Montes BCOM/275 August 12‚ 2011 Charles P. Matson Work Culture Preferences After completing the Work Culture Preferences my results reflected that I am high powered‚ supportive‚ and well resourced. The results indicate that I enjoy high paying demanding jobs with rapid career advancement as well as chances to learn new skills and try different jobs. I agree with this assessment because it aligns almost exactly with the work culture in my current organization
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Importance of customer/client care It shows a great deal of professionalism when a company takes good care of its customers‚ both internally and externally. Professional employees will most likely deal with clients in a professional manner‚ with the right communication‚ with respect and a genuine attitude. A good customer service will help the company: To keep loyal clients – develop trust To gain new clients To develop a good referral To develop within its employees a sense of proudness and
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Zara’s – Customer Service Level Any successfully marketing strategy will place the customer in the center of a circle surrounded by the four P’s (product‚ place‚ promotion and price) understanding that the customer is not part of the marketing mix‚ but rather the target of all marketing efforts. Zara’s product is a physical good; therefore place requires logistics decisions in addition to the design and manufacture of the product itself. Zara’s home base is Spain. It is there (for the most
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Location : Docklands Description : It is a fine dining restaurant located in the heart of Docklands where you can enjoy your dining with the perfect view. Fork and Knife restaurant offers wide range of seafood and steak with your selection of your favourite wine. We provide special dietary needs food‚ booking in advanced is required. Mouth watering desserts are also available to finish up your dining experience with us Fork and Knife restaurant. Reservation is required due to the limited seats. Business
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What needs to be done to improve sector further? Give suggestions. Policy suggestions for services sector in the short term Tariff & Tax related * Addressing the issue of multiple levies & duties in telecom. Such as need for clarity on applicability of sales tax or service tax on IT Software. Resolving the difference of opinion between the Central Government and State governments on taxability of certain items like SIM cards‚ recharge coupons‚ bill plan rental‚ handsets/modems‚ IT
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