Report On Customer Service in Telecom Sector (A case study on Banglalink) Course code: BUS 214 Course Title: Business Communication Submitted to Mr. Tanvir Ahmad Torophder Course Instructor Submitted by Group Name: The LEGENDS of BBA |Name |ID |Md. Ahadujjamanrony 1001010131 |Faglul Karim Raihan
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Title of the article : Woman‚ Work and Culture Author :Raquel Fernández Source : Research Journal New York University‚ CEPR‚ NBER‚ November 2006 1.0 : Introduction Woman‚ Work and Culture by Raquel Fernandez is the choice of journal that I choose. In this journal‚ culture can be defined as a body of share understanding‚ knowledge and practice‚ therefore to understand the differences of culture‚ space and social group is in working time. Then‚ culture has big impact to the economic
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Applebee’s Restaurant For our assignment we chose to do an Applebee’s restaurant. We were able to set up our camera next to the bar area and facing the transition zone. We began taping in the early to mid-evening time‚ and taped for about 20 minutes. The information that we received was rather interesting. One thing that we noticed right away was that the majority of people entering the restaurant came in pairs (typically‚ but not always‚ one male and one female.) All patrons are greeted
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Unit 1 Assessment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a USB drive • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course
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Modular Kitchen Bharath Top 5 Modular Kitchen Brands in India Modular kitchen brands in India enable you to have a standard and durable kitchen in your home. Branded modular kitchens are always trustable and they normally have a minimum of 10 years replacement guarantee. 1. Hafele Hafele in India is true to its tagline- ‘Functionality for You’. The ability of the company to understand the diverse Indian market and adapt to the changing tastes and trends‚ has made it an authority in the field of
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Work Culture Preferences SeeSea MGT/521 Jan 06‚2011 Work Culture Preferences Career Plan Building Activities like identify competencies and work culture preferences help me to uncover: 1. Identify the strength and weaknesses‚ 2. Instrumental to conduct SWOT analysis‚ and 3.Plan and build strategy based on the work culture How to develop strategic and operational plans by knowing work culture It is integral part of any individual‚ and organization. It describes shared value of an organization
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Workplace Observation a look at Organizational Culture Every organization‚ whether being a construction agency‚ a retail store‚ a manufacturing plant or a government agency has its own unique culture. Organizational culture is the collection of shared values‚ beliefs‚ rituals‚ stories and myths that foster a feeling of community among organizational members. The culture of an organization is in most cases‚ the reflection if the deeply held values and behaviors of a small group of individuals.
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Customer Satisfaction Policy Intent Thomas Cook Group is one of the oldest and most respected travel agencies in Britain. We contribute to creating excellent holidays not only through the flights and accommodation we provide‚ but also the service given by our staff at every stage‚ from a customer’s initial enquiry through to their journey home. All customer-facing employees are therefore given training in customer service and creating the best-possible holidays for our guests. -For the purpose
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Wal-Mart ’s Customer Service Perspective Karen E. Wilkerson TUI BSBA Integrative Project BUS 499 Module 2 SLP Dr. Thurgood February 17‚ 2012 Wal-Mart ’s Customer Service Perspective Customer service is interaction with your company ’s clients. Ultimately‚ businesses are in business to make money; profitability cannot be achieved without customers. Customer service representatives provide much of this direct interaction‚ although almost anyone‚ from any position in an organization‚ may be
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Throughout essay “In the Kitchen‚” Henry Louis Gates Junior recalls a time when he and his friends and family constantly tried to straighten their African American “kinky” hair. They did this to try to fit in with white people. The writer is using his personal experience as an African American straightening his hair to show how black people felt about assimilating into white society. It was very difficult for blacks to fit in with white people but he remembers how this difficult time brought the
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