emeraldinsight.com/0960-4529.htm Customers’ expectations of service in Greek fitness centers Gender‚ age‚ type of sport center‚ and motivation differences Yanni Afthinos University of Athens‚ Athens‚ Greece Expectations of service in Greek fitness centers 245 Nicholas D. Theodorakis Aristotle University of Thessaloniki‚ Thessaloniki‚ Greece‚ and Pantelis Nassis University of Athens‚ Athens‚ Greece Abstract Purpose – Aims to identify the aspects of service delivery deemed most important
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keeping customer satisfaction 2 2. California Fitness & Yoga Centers Vietnam - A real example of bad practice of customer service 3 2.1. About California Fitness & Yoga Centers Vietnam 3 2.2. California Fitness & Yoga Centers Vietnam’s customer service problems 3 2.3. Causes of bad customer service 4 2.4. Recommendations 5 3. Conclusion 5 4. References 6 INTRODUCTION Customer service is the provision of service to customers before‚ during and after a purchase. Customer service is a series
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TES 7040 Development of Cross-cultural Competencies GRADUATE SCHOOL OF EDUCATION ALLIANT INTERNATIONAL UNIVERSITY Fall 2012 |Semester Hours: 3 Units | | |Semester/Year: FA 2012 | | |Days/times: Thurs 4:00 – 7:00 pm
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|[pic] |Syllabus | | |School of Business | | |HRM/420 | |
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To provide students with a solid foundation in mathematics‚ physics‚ general chemistry and engineering drawing and to apply knowledge to engineering‚ architecture and other related disciplines. | | | | | 2. To complement the technical training of the students with proficiency in oral‚ written‚ and graphics communication. | | | | | 3. To instill in the students human values and cultural refinement through the humanities and social sciences. | | | | | 4. To inculcate
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EFFECTIVE COMMUNICATION SKILLS FOR GOOD CUSTOMER SERVICE PRESENTED BY OLUWASEGUN JAMES TABLE OF CONTENTS Table of Contents Page Title Page 1 Table of Content
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Attendance and Assignments: This course meets Tuesdays from 4:00 p.m. to 6:50 p.m. Since the course is held alternately at Southern University (SU) and Louisiana State University (LSU)‚ please pay careful attention to the location indicated on the syllabus for that particular class day. Reading assignments not in the textbook are indicated on the
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COURSE SYLLABUS FINANCE 5332.01: STRUCTURE OF FINANCIAL STATEMENTS FALL 2012 ~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Instructor: Roberto Marchesini‚ Ph.D. Office: UHCL 3-121-28 Tel: 281-283-3215 Office Hours: T 12-4 PM & BY APPT. E-MAIL: marchesini@uhcl.edu ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Course Description: Analyzing‚ interpreting and forecasting financial statements for
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Texas Government 2306 Syllabus Blinn College – Bryan Campus Section: 430 CRN: 20188 Meets: TTH 4:15-5:30 in A114 Instructor’s Name: Mr. Michael Smith Office Number: A141 Office Hours: : 1:30-2:30 TTH Office Phone: Office Email: mbs018@shsu.edu COURSE DESCRIPTION: Government 2306 is a study of the organization‚ functions‚ and administration of the several branches and bureaucracy of the Texas state and local government‚ including a study of the numerous
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MAN 361: ORGANIZATION THEORY Assoc. Prof. Dr. Zahide Karakitapoğlu Aygün Fall 2013 ___________________________________________________________________________________ Section 01 Section 02 Mon: 15.40-16.40 V-02 Tue: 10.30-11.30 V-02 Thurs: 13.40-14.40 V-02 Fri: 8.30-9.30 V-02 If I decide to meet on Mon at 16.40 (Sec 01) or on Fri at 8.30 (Sec 02)‚ I will let you know in advance. Office: Man 314 Office Hours: Phone: 290 20 39 Fri: 10.30-12.00 e-mail: zkaygun@bilkent
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