Shabnam Lecturer Department of Business Administration East West University Subject: Submission of the Internship report “Study on Customer Service Quality and Customer Satisfaction at credit card in the context of Prime Bank Limited” DearSir: It is an honor and great pleasure for me to submit my internship report on “Study on Customer Service Quality and Customer Satisfaction at credit card in the context of Prime Bank Limited in Bangladesh”An Study on PRIME Bank Ltd.” in a professional way
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out and Natureview Farm is faced with challenging situation to grow revenue by over 50% by 2001 in order to attain the highest possible valuation for the company as it looks to find another investor or position itself for an acquisition. Problem Statement Because Natureview Farm’s investor needs to cash out its position‚ the management team needs to find another investor or prepare the company for acquisition. In order to achieve the highest possible valuation‚ increasing revenue to $20 million
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Situation Analysis and Problem Statement Harrison-Keyes‚ Inc. is a century-old company that specializing in publishing scientific‚ technical and business books and journals‚ professional and consumer books‚ textbooks‚ and other educational materials for all levels of study. During that century‚ Harrison-Keyes has shifted its focus from publishing the works well-established authors to publishing business‚ scientific‚ and technical materials. In the process‚ Harrison-Keyes has established itself as
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are still somehow treating our banking industry activities as questionable. Various privet‚ public and international bank provide service to there customers in Bangladesh. Banks play an important role for growth Bangladeshi economic sector and give satisfaction to there customers through provide quality banking service. Most of the banks provide same banking service in Bangladesh like current account‚ saving account‚ term deposit and saving deposit. Banking technology is more advance than the
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PROBLEM STATEMENT AND JUSTIFICATION Ethiopia is one of the countries with the highest rate of population growth in Africa. For long‚ there has not been corresponding economic growth to meet the needs of the ever growing population in the country. Consequently‚ the people have been subjected to poor living condition both in urban and rural area. In urban areas; there have been multiple factors those have contributed to different problems on the top of the general poverty and fall in the living
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SERVICE QUALITY AND CUSTOMER SATISFACTION IN PUBLIC AND PRIVATE UNIVERSITIES IN TANZANIA Kayita Sulaiman
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Ashby-Yepez University of Phoenix Jacqueline Goode Abstract Human service workers help clients become more self-reliant. They may do this by identifying specific skills or by recommending resources that allow them to care for themselves or work to beat setbacks. This paper will also identify problems facing human service clients. This paper details the persons served by‚ and the jobs usually found in human services. There are different types of helping
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HEAVILY RELY ON ADVERTISING INCOME AND DECLINING GROWTH RATE. Google had experienced remarkable revenue growth in the past six years as evidenced by its financial statement. Google is having solitary income where the biggest revenue came from advertising that represent 97 % percent of total income of the company and only 3 % from other sources. This is putting the company at risk when there is any blockage from advertising such as intellectual properties right being compromised‚ government pressure
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In Home Supportive Services and Thyroid Problems The thyroid is a small butterfly-shaped organ located in the throat just above the collarbone. It is one of the most important‚ and most overlooked‚ organs in the body. In fact‚ the thyroid is largely responsible for the body’s temperature‚ appetite‚ metabolism‚ heart health‚ and regulation of the brain‚ kidneys‚ reproductive system‚ etc. In other words‚ when the thyroid is working you never notice it is there‚ but when something goes wrong‚ things
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Customer loyalty and customer satisfaction Customer Loyalty can be difficult to define given the different views that are presented within the literature. Zithaml‚ Berry and Parasuraman (1996) determine that loyalty includes a customer’s intention to stay with an organisation and that loyalty includes four elements: repurchase intentions‚ recommending the service provider to other customers‚ less complaints and tolerance of price increases. Oliver‚ (1999) provides a different definition and
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