the Customer Care Strategy of Coca-Cola Report written by: LI TINGKAI Date: December 6‚ 2013 Class: Business in IT SCN：12060432 Table of Contents 1.0 Introduction The aim of this report is to provide information on the customer care strategy of Coca-Cola written by Li Tingkai. The report will cover the details of the customer care strategy of Coca-Cola. In more specific‚ it contains the description of customer care strategy‚ the system of customer service
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‘Customer service has become a lost art in our society.’ (Zimmerer and Scarborough‚ 2005). According to (Zimmerer and Scarborough‚ 2005) many companies today are rediscovering the fact that customer service is an essential part of doing business. Providing incomparable service and not necessarily low prices is one of the most effective ways to attract and maintain a growing customer base. According to (Robbins and Judge‚ 2007) most organizations today are trying to create a customer responsive culture
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Abstract This experiment was conducted to study gender differences in mate selection preference. 82 participants‚ aged 17-23 years and have never been married were randomly selected for the experiment in a convenience sample. Participants were given a survey- listing considerations important to people in choosing a life partner- to complete. Participants had to rate how willing they are to marry a person with a certain characteristic; each characteristic is rated individually on a 7-point scale
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Apple‚ Inc: Marketing Strategy with the Customer in Mind By: Rosa Somerville BUS 330 – Principles of Marketing (BAD 1216A) Instructor: Vicki Long May 21‚ 2012 Introduction My friend just recently purchased the Apple I-phone 4. She made the decision after she found out that she can use the smartphone to communicate with her son face to face while he is in training out of state. Her previous phone‚ a Samsung LG did not have nearly as much capabilities as her new smart phone. Apple
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business‚ reach customers likely to respond to new sales opportunities or make the most of their valued staff. Banks that define and implement solutions to these challenges are those that will successfully compete and thrive into the future. This paper examines the strategic role of the contact center in retail banking‚ and how it can deliver the increased revenues and cost savings that will drive profitability and shareholder value. The paper introduces ten essential strategies you can use
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SERVICE SECTOR IN INDIA: GROWTH AND PROSPECTS ABSTRACT The service sector consists of the "soft" parts of the economy‚ i.e. activities where people offer their knowledge and time to improve productivity‚ performance‚ potential‚ and sustainability. This paper mainly focuses on contribution of service sector to the economy‚ its performance‚ problems‚ growth and challenges. The paper also comes out with the latest GDP detail regarding service sector. Introduction: The Services Sector constitutes
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. TASTE AND OTHER TALES TASTE The author and his wife‚ Mike‚ his wife and daughter and a man called Richard Pratt‚ were having dinner at Mike’s as twice before. Richard was an epicure‚ he loved food and wine. Mike always played a betting game on Richard about what wine it was and Richard had always won. The game was a pleasure for both. Mike was ready to lose the bet to prove his wine was recognized and Pratt loved showing his knowledge. That night‚ he served a Mosel wine. A very unusual
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Taste and Smell Organs purpose Main function is to act as a barrier to protect the body from the outside world Type of receptor Olfactory “smell” receptors Smell the faculty or power of perceiving odors or scents by means of the organs in the nose olfactory cilia trap particulate matter the olfactory receptor cells detect the odor molecules then it travels down the olfactory tract to the olfactory bulb Electrical impulse sent to the olfactory bulb The olfactory bulb interprets impulse
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Integrated Marketing Communications (IMC) and Customer Satisfaction Strategy For The Alpha & Omega Medical Company MKT 500 Marketing Management Week 8 Assignment # 4 By
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| Aviation snip also known as shears‚ are hand tools used to cut sheet metal and other tough webs. There are two broad categories: tinner’s snips‚ which are similar to common scissors‚ and compound-action snips‚ which use a compound leverage handle system to increase the mechanical advantage. Blade shears consist of two blades arranged similarly to scissors except that the hinge is at the end farthest from the point (not in the middle). The cutting edges pass each other as the shearer squeezes
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