Dr. Barry James Marshall is an Australian physician who is significant for discovering Helicobacter Pylori (H. pylori) as the most common cause of peptic ulcers. Scientists and physicians ridiculed Dr. Marshall for his idea at the time. During the time Dr. Marshall began his work‚ the scientific community agreed that peptic ulcers were the result of various phenomena such as stress‚ spicy food and the stomach overproducing acid. Scientists at the time also believed it was impossible for bacteria
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1 2 CHAPTER Distribution Customer Service and Logistics If you want a Coca-Cola‚ there’s usually one close by— no matter where you might be in the world. And that’s no accident. An executive for the best-known brand name in the world stated the objective simply: “Make Coca-Cola available within an arm’s reach of desire.” To achieve that objective‚ Coke works with many different channels of distribution. But that’s just the start. Think about what it takes for a bottle‚ can‚ or cup
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launching the project: In the elevators industry‚ the Otis brand stood for technological leadership‚ reliability and quality. The industry was very competitive and had many manufacturers but Otis was the leader in the sales and service markets. The sales market was cyclical and the service market was stable. In 1981‚ North American Operations‚ Otis’ second largest division‚ investigated the feasibility of using IT to establish a centralized customer service department to accept customer requests for
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Dr. B. R. Ambedkar Dr. Babasaheb Ambedkar is considered a hero by millions of India’s oppressed OBCs (Other Backward Castes or ‘lowered castes’) and Dalits. He was India’s 20th century crusader against the caste system. He was a statesman‚ national leader‚ and the chief architect of the Indian Constitution. Dr. Ambedkar’s thoughts and writings still have significant influence on the masses of Indians working to free themselves from Brahmanism (the caste system‚ as validated by the religion called
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Assignment Customer service Submitted by:Gergana Tsareva Id number: GT21132 Submited to:Chika Ugoji APRIL 2013 TABLE OF CONTENTS: 1.INTRODUCTION……………………………………………………………………………...3 2.Task 1: CUSTOMER SERVICE POLICY…………………………………………………..3 - Meaning………………………………………………………………………………...3 - Examples……………………………………………………………………………….3 - Table presentation…………………………………………………………………….4 - Reason of using customer service…………………………………………………..5 3.Task 2: REFLECTIC SUMMARY FOR GROUP WORK…………………………………
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between marketer and customer. So that this paper began to discuss these two situations follow by value and brand image. Finally‚ customer leaning will be analyzed to show why a customer can find the relevance‚ purpose and significance which even creator is not aware of. moreover‚ in order to prove the reliability of the article argument‚ this essay will investigate some academical literatures‚ which includes customer value‚ brand value‚ brand image and customers learning. Values "Marketers do their
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INDEPENDENT UNIVERSITY‚ BANGLADESH April 29‚ 2012 EMPLOYEES JOB SATISFACTION IN BANKING SECTOR OF BANGLADESH: - A CASE STUDY OF “JAMUNA BANK LIMITED” By Oishee Manee ID: 0820544 Has been approved April 29‚ 2012 ____________________ Dr. A.N.M. Shibly Noman Khan Assistant Professor School of Business Independent University‚ Bangladesh TABLE OF CONTENTS 1.0 Introduction ............................................................................................................
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NAME MKT/421 October 17‚ 2012 Defining Marketing Marketing can come in many terms depending on which product is marketed. It is my assertion that marketing is basically an activity used to sell a product which requires sells techniques‚ business communication‚ and business development. The marketing process includes strong customer relationships and a commitment to the business customers. Businesses both large‚ and small desire to retain their customers; therefore‚ to make customers happy
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Customer Relationship Management Assignment 1 The Customers Revenge The cases of Jessica and Tom In both cases there is a problem with the Andromeda XL. Jessica had problems all over the place. From a failing air-conditioning to a jammed CD-player. In the case of Jessica she even got a new Andromeda XL. After 3 months the problems happened again. Tom’s failing Andromeda almost ended up in a deadly accident. It begins to be very clear that we are simply dealing
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PROJECT TITLE: Amalgamate the elderly | NAME OF SPONSORING ORGANIZATION:Nanyang Polytechnic SHS | PRIMARY CONTACT PERSON‚ TITLE AND TELEPHONE NUMBER:Ms Shivani- 81159077 Ms Alyssa - | Section 1. Project Relevance and Need | a) IntroductionThis project aims to amalgate the elderly into our society with more ease. It will help us to curb many problems faced by the elderly emotionally which in turn relates to their physical well-being. This project would encourage
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