Dr. Bhimrao Ramji Ambedkar was born on 14th April‚ 1891. He was born in Central India as the fourteenth child to parents who belonged to the very lowest caste of Hindu society who are known as the dalits or untouchables. In 1908‚ Ambedkar passed the Matriculation exam from Bombay University. After graduating from Elfinstone College‚ Bombay in 1912‚ he joined Columbia University where he was awarded Ph.D for a thesis which he published in book form as “The Evolution of Provincial Finance in British
Premium India Dalit Hinduism
Can you provide a brief description of this organisation? (Please note you will not be marked on this; it is simply to provide your tutor with a brief outline.) Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation
Premium Customer service Sales Occupational safety and health
PART II IDEO 1. Why has IDEO been so successful? What is the most difficult challenge it face in conducting its research and designing its products? IDEO (pronounced “eye-dee-oh”) is an award-winning global design firm that takes a human-centered‚ design-based approach to helping organizations in the public and private sectors innovate and grow. They identify new ways to serve and support people by uncovering latent needs‚ behaviors‚ and desires. They envision new companies and brands‚ and
Premium Customer Design Customer service
Yves Rocher has adopted an alignment strategy offering the same cheap prices as its competitors. The only difference is the image of the brand: the botanical beauty care. Sales through mail orders are the principal source of revenue of the company; it is why we have chosen to compare the prices between Y.R and its closest competitor in that sector: Le Club des Créateurs de Beauté (they have higher quality products). An example for the makeup products: • An eye-liner : Yves Rocher - 5‚90 euros
Premium Advertising Sales Cosmetics
What Is Customer Service? Customer service has been defined in many ways. The challenge is that appropriate service means different things to different people. It is often easier for customers to identify inappropriate service‚ than to define what they should experience. Some Common Definitions of Customer Service “Customer service is a commitment of all employees in a company to make being a customer a completely positive experience one that everyone customer will want to experience time
Premium Sales Financial services Customer service
What were some events in Dr. King’s youth which led to his decision to fight against discrimination and segregation? In one of his earliest speeches‚ Dr.King said “If freedom is good for any‚ it is good for all.” What do you think he meant by this quote‚ and how did he attempt to live up to this idea throughout his life? Dr. King worked to achieve civil rights for african americans in many different areas‚ such as voting rights. What were some of the other areas in which he and the participants
Premium Martin Luther King, Jr. Lyndon B. Johnson Federal Bureau of Investigation
STUDY ON CUSTOMER LOYALTY ON STAINLESS STEEL WITH REFERENCE TO SALEM STEEL PLANT Customer loyalty can be defines as “customer behavior characterized by a positive buying pattern during an extended period (measured by means of repeat purchase‚ frequency of purchase‚ wallet share or other indicators) and driven by a positive attitude towards the company and its products or services” (Looy‚ Gemmel & Dierdonck‚ 2003). Statement of the problem: To Study on Customer Loyalty no
Premium Steel Stainless steel Pig iron
Customer Satisfaction Strategies What is customer satisfaction? We are in the midst of a revolution in business. Some call it a customer revolution‚ others a quality revolution‚ others a service revolution. Organizations are attempting to obtain increased customer satisfaction by focusing on the quality of their products and the service provided. This movement toward quality has produced significant benefits but just like other business fads‚ joining and adopting the religion does not insure
Premium Marketing Good Customer service
Customer service is vital in today business industry. Customer service‚ by definition‚ is about serving people; it should be genuine‚ personalised and compassionate. They are a valuable resource to business because their feedback helps to shape and improve the business. Our aim is to ensure that the customer feels good but as well as having a memorable experience. This can be achieved by providing and delivering a professional‚ helpful‚ high quality service and assistance before‚ during and after
Premium Management Employment Customer service
Customer Service What is Customer Service? Customer Service is any contact between a customer and a company that causes a negative or positive experience by a customer‚ it also means being able to exceed the needs and expectations of all their customers rather than just meeting them. “Excellent customer service is about creating a good impression: meeting the needs and exceeding the expectations of visitors‚ and making them feel welcome‚ excited and valued.” (http://www.rmg.co.uk) Who are
Premium Customer Customer service Good