AC4.1 Explain the implications of consumer-related legislation on customer service delivery. Legislation is the most important restriction placed on organisations. There are many laws that affect the delivery of customer service. Implications of these on customer service can include products or services meeting the regulations and that staff need to know and follow clear procedures in order to remain compliant to the legalisations; these procedures must be put in place by organisations and all staff
Premium Management Ethics Business ethics
he UK government has defined the term †̃safeguarding childrenâ€TM as: †̃The process of protecting children from abuse or neglect‚ preventing impairment of their health and development‚ and ensuring they are growing up in circumstances consistent with the provision of safe and effective care that enables children to have optimum life chances and enter adulthood successfully.â€TM (Wikipedia) All children should live free from abuse and neglect and to be‚ and to feel‚ safe. Every aspect of a childâ€TMs
Premium Police Constable Child abuse
Once policies are established by the government it is the schools responsibility to deliver them and keep up to date with any amendments. Schools are required to make sure that all its members of staff are made aware of any new policies or changes to current ones through training and by supplying them with electronic or hard copies of the policy. Some schools divide this responsibility by making certain members of staff responsible for policies relating to different areas i.e. the SENCO would be
Premium Education School Teacher
The core product The product Samowar intends to provide is basically the Russian food. The food will be freshly made to order with guaranteed authenticity. Customer’s needs will be more than satisfied as they will come to Samowar seeking a meal for their hunger. It will certainly meet their natural need for food whilst going above and beyond for taste. To ensure the taste is up to standards‚ Taikow will be working in the kitchen himself along with a very experience team of hand-picked kitchen staff
Premium Marketing Product management Food
in Battalion/ Force events or gaining promotions. Aim 2. To prepare Cadet Other Ranks at the JCCF APC Star 1 standard. Contents 3. a. b. c. d. e. Star 1 Map Reading Training Manual Star 1 Field Craft Training Manual Training Material – Maps 5/JCCF Star 1 and 2 Map Reading Training Outline Guide 5/JCCF Star 1 and 2 Field Craft Training Outline Guide Training 4. Training is to be conducted in the following areas: a. Map Reading b. Field Craft c. Drill – Practical Qualification 5. Cadets
Premium Battalion Company
Unit title: Promote child and young person development. Learning outcome 4: Understand how working practices can impact on the development of children and young people. 4.1 – Children and young people need the sort of environment which is most likely to promote effective and confident child development‚ where they can experience an environment of mutual respect and trust and open communication. Where large numbers of children and young people are being cared for together‚ it is even more important
Premium Psychology Developmental psychology Childhood
Unit 66 1.1 Explain the welfare requirements and guidance of the relevant early years framework. To ensure the health‚ safety and well being every home nation has standards set in place to follow to meet these requirements‚ and these have to be in place to ensure the protection of children who are cared for by anyone other than a family member. The welfare requirements in England are : safeguarding and promoting children’s health and this requirement covers the day to day running of a nursery
Premium The Child Child Childhood
3.3 Evaluate ways in which concerns about poor practice can be reported whilst ensuring whistle blowers and those who practice or behaviour being questioned are protected. The whistle blowing policy states that it is committed to openness‚ probity and accountability. The policy gives a voice to employees and others who have concerns about malpractice or feel that someone is not doing their job in school. In policies provide help and support if a member of staff for others need to speak up and
Premium Data Protection Act 1998 Legal terms
1.1 A description of the social‚ economical and cultural factors that will impact on the lives of children and young people. There are many social‚ economical and cultural factors that impact on the lives of children and young people. In my role as a Young Carer’s Support Worker‚ I work with a number of families living with the consequences of these factors. Every Child Matters (ECM) aims to improve the outcomes and life chances of every child and young person‚ therefore‚ it is important we understand
Premium Family Anxiety Childhood
Most 4 year olds ask a lot of questions and enjoy talking. Their fine motor skills have already become skilful; to carry out activities such as pouring and using scissors. Cooperative play between children and they enjoy the company of other children and
Premium Developmental psychology Psychology Child development