AC4.1 Explain the implications of consumer-related legislation on customer service delivery. Legislation is the most important restriction placed on organisations. There are many laws that affect the delivery of customer service. Implications of these on customer service can include products or services meeting the regulations and that staff need to know and follow clear procedures in order to remain compliant to the legalisations; these procedures must be put in place by organisations and all staff
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Once policies are established by the government it is the schools responsibility to deliver them and keep up to date with any amendments. Schools are required to make sure that all its members of staff are made aware of any new policies or changes to current ones through training and by supplying them with electronic or hard copies of the policy. Some schools divide this responsibility by making certain members of staff responsible for policies relating to different areas i.e. the SENCO would be
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children can move to Primary Stage only when they are ready to learn in more formal way. Question: Question 2 Answer: There is an increasing number of different types of school in England. The differences between them are usually over: What are they? How are they run? Who owns the land‚ the building? Maintained schools The majority of state schools are maintained schools. This means they are overseen‚ or †̃maintainedâ€TM by the Local Authority. These schools must follow the national curriculum and
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development of a child’s identity‚ self-image‚ understanding oneself. Also the development of relationships with others and learning the necessary skills of living in society. • Communication: This area of development is about learning how to communicate‚ how to send your
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Core Competency involves incorporating diversity into practice. This skill is associated with several practice behaviors that I will be linking to specific artifacts. The first practice behavior is transforming one’s behavior in response to recognition of one’s biases based in difference and culture. This practice behavior relates to an Alcohol Anonymous meeting that I attended‚ and I had to write a reflection for my substance abuse class. The second practice behavior is modifying and adapting mainstream
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Molly’s health and wellbeing. The purpose of this essay will to be to promote Molly’s health and wellbeing through evidence based theory and practice (Refer to appendix 1 for Molly scenario). Molly has various health needs that necessitate the need for health promotion such as the risk of postnatal depression. However‚ for the purpose of this essay‚ the focus will be her type 2 diabetes health need. There are several bio-psychosocial factors that contribute to Molly’s health and wellbeing such as genes
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CYP 3.3‚ Task 7 7.1 Explain the risks and the possible consequences for children and young people of being online and of using a mobile phone. Children and young people are open to many risks while being online or using their mobile phones‚ they may be lured into giving personal information; name‚ age‚ address and telephone numbers which could be used for identity theft or fraud. Cyber bullying‚ this may include sending unpleasant texts‚ emails or instant messaging. A child or young person may
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expressed in words‚ but other data may only be understandable in a chart or graph format‚ so its important to consider which way the data is presented‚ so the reader is more capable of understanding it. 1.3 - use of text and diagrams to help people understand IN MY OWN WORDS IN THE WORK I SENT
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At The Earth’s Core.txt At The Earth’s CoreAt The Earth’s Core by Burroughs‚ Edgar Rice Ewriting Format by Carl Peterson © 2001 PROLOGUE IN THE FIRST PLACE PLEASE BEAR IN MIND THAT I do not expect you to believe this story. Nor could you wonder had you witnessed a recent experience of mine when‚ in the armor of blissful and stupendous ignorance‚ I gaily narrated the gist of it to a Fellow of the Royal Geological Society on the occasion of my last trip to London.You would surely have thought that
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The core product The product Samowar intends to provide is basically the Russian food. The food will be freshly made to order with guaranteed authenticity. Customer’s needs will be more than satisfied as they will come to Samowar seeking a meal for their hunger. It will certainly meet their natural need for food whilst going above and beyond for taste. To ensure the taste is up to standards‚ Taikow will be working in the kitchen himself along with a very experience team of hand-picked kitchen staff
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