CYPOP 5 Understand how to set up a home based child care service 1. Outline the current legislation covering the home based childcare‚ and the role of regulatory bodies. Current Legislation There are many different Legislation being brought out in place to help maintain and improve services‚ for example; Every Child Matters In 2003‚ the Government made a new legislation called Every Child Matters. This was published due to a report into the death of Victoria Climbié. There was a
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Introduction Lusch et al. (2007) describe as marketing emerged in the beginning of the 20th century‚ it embraced the goods-dominant (G-D) logic. The concept of the Four Ps of marketing mix – product‚ price‚ place and promotion became treated as the basic model at that time. (Grönroos‚ 1989) Today‚ this paradigm is beginning to lose its position. Service marketing is one leading new approach to marketing. Four main characteristics of services defined by Kotler et al. (2009) are intangible‚ perishable
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Marketing Plan: Phase I‚ II‚ III‚ and IV Lora‚ Jina‚ Tina‚ and Josie MKT 421 Jon Smith 1/25/2008 Executive Summary Petsmart would like to introduce a new product called CuddleSmart. This product has been developed in order to aid desired pet owners to control allergies caused by cats and dogs. A four-phased plan has been developed to market the new product. Phase 1 – Development of CuddleSmart • Development of product – 63% of 112.9 American households have family pets. 15% of Americans
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concept of Customer Service Management based on customer involvement with Hotel-81. Researches in this report include academic journal articles‚ press release‚ newspaper report and textbook references dated no later than year 2008. In order to attain value co-creation‚ examinations of Critical Incidents and Zone of Tolerance behaviour in service encounter were used to study the target audience of Hotel-81. Models such as the SERVQUAL‚ Servicescape‚ Service Blueprint and Service Encounter traits were
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Five-Year Strategic Marketing Plan Wal-Mart Inc. A Marketing Plan Presented By: Justin Ravari Table of Contents Page 1. Company Description 1 2. Strategic Focus and Plan 2 Mission 2 Goals 2 Competitive Advantage 2 3. Situation Analysis 4 SWOT Analysis 4 Industry Analysis 6 Competitor Analysis 6 Company Analysis 7 Customer Analysis 7 4. Market-Product Focus 8 Marketing and Product Objectives 8 Target Markets 8 Points of
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(1)In your own words‚summarize the journal article “Critical Service Incidents:Analyzing service Failure & recovery in Hotels‚Restaurants‚& Transportation in Malaysia.” In the 21st century‚ the business world today require a high level of service quality to ensure that customer ’s loyalty are retained and bringing more customer into their business. A service that is either good or bad has given a big influence in customer ’s satisfaction and at the same time giving different result in the competitive
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fresh baked goods are always available. The company plans to build a strong market position in the town‚ due to our industry experience and mild competitive climate in the area. Our company aims to offer its products at a competitive price to meet the demand of the middle-to higher-income local market area residents and tourists. Cuppacakes bakery wants to establish a large regular customer base‚ and will therefore concentrate its business and marketing on local residents‚ which will be the dominant target
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formats"‚ Journal of Business‚ Vol. 77 No.2‚ pp.25-60. India Retail Report (2007)‚ "Food and grocery retail"‚ India Retail Forum and Images Multimedia‚ pp.74-7. Kakkar‚ S. (2008)‚ "The future of kirana stores and implications for national brands"‚ 9th Marketing and Retail Conclave Manivannan‚ L Maruyama‚ M.‚ Trung‚ L.V. (2007)‚ "Traditional bazaar or supermarkets: a probit analysis of affluent consumer perceptions in Hanoi"‚ The International Review of Retail‚ Distribution and Consumer Research‚ July‚ Vol
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Services marketing Sucessful e com website- Myntra.com ------------------------------------------------- About myntra: Myntra was established by Mukesh Bansal‚ Ashutosh Lawania‚ and Vineet Saxena in February 2007. All three are IIT alumni‚ and have worked for several start-ups. Myntra is headquartered in Bangalore and has been funded by Venture Capital funds like IndoUS‚ IDG & Accel Partners.[6] The company started off in the business of personalization of products‚ and soon expanded to
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achieve international growth be it service or manufacturing sector. There are many routes for expansion such as‚ Greenfield investment‚ Joint venture‚ Mergers and acquisitions‚ sales or marketing alliances (The Economist‚ 2007). There will be many obstacles to achieve this. Services are an important part of global economy and this is increasing. While most of the international business strategies and theories which are good for manufacturing sector could be used for service firms but there are critical
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