Laserna‚ Kris Marie R. Exserves| Dr. Beckett’s Dental Office Case Study Questions: 1. Which of the eight elements of the services marketing mix are addressed in this case? Give examples of each ‘P’ you identify. a) Price Dr. Beckett charges higher fees than competitors for better quality of service and refused to become an HMO provider as she feels that it wouldn’t allow her to give the quality she aims to deliver. b) Product their goal as indicated on their mission statement is
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Department Management Technology Major Office Management Study Plan Department: Management Technology Major: Office Management Department Management Technology Department Management Technology Major Office Management Major Office Management Program description: This Program has been deigned to fulfill the training requirements in local labor market according to the National Professional Standard of Secretary. The topics covered are concepts‚ theories‚ and skills
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- Purpose: Recruitment Office at the British University Vietnam is setting up the plan of recruiting more students for the following year (2015). BUV would like to recruit diverse groups of students to attend as the first-time freshmen‚ transfer and graduated students‚ who will be retained until degree completion. - Goals: BUV is currently having approximately 270 students. The Office would like to recruit freshmen as much as possible (students who have graduated from high school). Meanwhile‚ the
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Through New Product Development In today’s competitive world‚ companies do not compete on price or delivery alone. Introduction of new products or new product features has become a main source of competitive advantage. The best example of this strategy is that of Pepsi Co. For decades‚ Pepsi Cola & Coca Cola battled for supremacy in the cola market‚ however in 1990’s Pepsi gained market share‚ improved profitability and became World No. 1 beverage vendor by introducing slew of new products. See: The
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small orders Wrong cost determination for individual customers Wrong cost determination for new services provided by DOP (to small charges for the desktop delivery‚ then the actual cost of it) 2. Develop an activity-bases cost system for Dakota Office Products (DOP) based on Year 2000 data. Calculate the activity cost-driver rate for each DOP activity in 2000. Activity cost-driver rate: Activity one; process cartons in and out of the facility rate= (90% *2‚400‚000+35‚000‚000)/80‚000=464.5 $/per
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1. Situation analysis 1.1 Analysis of the 7 Ps 1.1.1 Product Dr. Beckett’s and her team’s goal is it‚ to “provide superior dentistry in an efficient‚ profitable manner within the confines of a caring‚ quality environment” as they stated in their mission statement. According to the case study‚ they offer the complete range of dental care from simple teeth cleaning to complicated dental surgery and implants. 1.1.2 Price The practice is no member of one of the HMOs‚ because Dr. Beckett was not
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1) How can the presence or absence of natural resources and arable land affect a nation’s economy‚ regardless of the type of economic system? Natural resource can either make or break a country. If it is a country that doesn’t have many foreign friends it will be hard for them to get the needed resources to survive and they would be missing a lot of capital. 2) How can life expectancy and literacy rates affect the quality of labor in the economy? The long people live and the more they know the
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top-level company data and information. Royal Mail Holdings plc - SWOT Analysis examines the company’s key business structure and operations‚ history and products‚ and provides summary analysis of its key revenue lines and strategy. Royal Mail Holdings (or the group or Royal Mail) is a postal services group that operates through its mails‚ post office and parcels businesses. The group is wholly owned by the UK government. The group operates in the UK and Europe. It is headquartered in London‚ the UK
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Microsoft Office Access is a relationship database management system by Microsoft that combines the Microsoft jet database management with graphical user interface and software development tools. It is a common used program in many businesses all around the country. It is a place to manage‚ store‚ link‚ and search for information. It is an easy way for members of a business to sort through hundreds of records. Its history goes as far back as 1982 and is now a member of the Microsoft Office Suite. It
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2.4 Utilization of polysaccharide degradation products 2.4.1 Chitin degradation products Chitin can be degraded by chitinase which have the ability to degrade chitin directly to low molecular weight chitooligomers‚ which serve a broad range of industrial‚ agricultural‚ and medical functions. It also has a wide-ranging applications including the preparation of pharmaceutically important chitooligosaccharides and N-acetyl-D-glucoseamine‚ and as mosquito control. Chitooligosaccharides have an extensive
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