5 reasons to use social CRM for support and services By David Taber July 19‚ 2012 11:57 AM ET 2 Comments . CIO - So this article may come as something of a surprise‚ as I’m going to be beating the drums about social CRM again‚ this time for the service and support organization. Why? Social networks give you the quickest access to customers where they already are. Almost anybody you want to do business with is somewhere on Facebook or LinkedIn or product-review networks‚ at least in the United
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IT Sector Equity Research Report January 14‚ 2011 IT-Tier 1 IT Services THEMATIC Humpty Dumpty sat on a wall… Analyst contact Ankur Rudra‚ CFA Tel: +91 22 3043 3211 ankurrudra@ambitcapital.com Tier 1 Indian IT firms have outperformed the Sensex by 14% over the last twelve months and are trading at ~20x FY12 P/E. Such share prices imply long term revenue growth rates >20% over FY11-16 and sustained margin performance. Our reverse DCF analysis indicates that this will be tough to
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an era of big data‚ this data-driven world has the potential to improve the efficiencies of enterprises and improve the quality of our lives; however‚ there are a number of challenges that must be addressed to allow us to exploit the full potential of big data. This paper focuses on challenges faced by online retailers when making use of big data. With the provided examples of online retailers Amazon and eBay‚ this paper addressed the key challenges of big data analytics including data capture and
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MTR Society Link Gathering Date: 20th October‚ 2012 (Saturday) Time: 0930-1200 noon Venue: City University of Hong Kong Ground Floor and Classroom Guest: 70-90 delegates from more than 21 NGOs‚ including some young members A. Theme Main theme: CoR with focus on MTR engagement with the young generation‚ particularly with MTR initiatives on CSA. MTR is committed to contributing to the development of the next generation in the community. University students learn working with real customers
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|Case Study: Data for Sale | |Management Information System | | | |
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Data Models Consider a simple student registration. Specifically we want to support the tasks of students registering for or withdrawing from a class. To do this‚ the system will need to record data about what entities? What specific data about the entities will need to be stored? What is the cardinality between students and courses? Diagram the data model. While‚ considering a student class registration system for registering or withdrawing a system must have the capability to record data in
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LECTURE 1 DATA TYPES Our interactions (inputs and outputs) of a program are treated in many languages as a stream of bytes. These bytes represent data that can be interpreted as representing values that we understand. Additionally‚ within a program we process this data that can be interpreted as representing values that we understand. Additionally‚ within a program we process this data in various way such as adding them up or sorting them. This data comes in different forms. Examples include: your
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BCSCCS 303 R03 DATA STRUCTURES (Common for CSE‚ IT and ICT) L T P CREDITS 3 1 0 4 UNIT - I (15 Periods) Pseudo code & Recursion: Introduction – Pseudo code – ADT – ADT model‚ implementations; Recursion – Designing recursive algorithms – Examples – GCD‚ factorial‚ fibonnaci‚ Prefix to Postfix conversion‚ Tower of Hanoi; General linear lists – operations‚ implementation‚ algorithms UNIT - II (15 Periods)
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Enhancing Customer Data Enhanced Customer Data Repository is a secure and fully supported data repository with problem determination tools and functions. It updates problem management records (PMR) and maintains full data life cycle management. · combination of all the internal structured business data (CRM‚ ERP‚ POS and all the internal system data) and external unstructured data ( Social media data‚ feedback surveys‚ Audios‚ Videos‚ streaming data‚ Call center data‚ images) · unmanageable volumes
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WEEK-3 Data Abstraction Destructors • Destructors are functions without any type • The name of a destructor is the character ’~’ followed by class name – For example: ~clockType(); • A class can have only one destructor – The destructor has no parameters • Destructor automatically executes when the class object goes out of scope C++ Programming: Program Design Including Data Structures‚ Sixth Edition 2 Data Abstract‚ Classes‚ and Abstract Data Types • Abstraction – i
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