on non performing assets. 1.2 INDUSTRY PROFILE: A bank is a financial institution and a financial intermediary that accepts deposits and channels those deposits into lending activities‚ either directly or through capital markets. A bank connects customers with
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2 Areas of data processing 1. Business Data processing (BDP) . Business data processing is characterized by the need to establish‚ retain‚ and process files of data for producing useful information. Generally‚ it involves a large volume of input data‚ limited arithmetical operations‚ and a relatively large volume of output. For example‚ a large retail store must maintain a record for each customer who purchases on account‚ update the balance owned on each account‚ and a periodically present a
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SERVICE QUALITY AND CUSTOMER SATISFACTION IN THE RESTAURANT BUSINESS Case Study- Sagarmatha Nepalese Restaurant in Vantaa THESIS CENTRAL OSTROBOTHNIA UNIVERSITY OF APPLIED SCIENCES Degree Programme in Tourism May 2012 ABSTRACT CENTRAL OSTROBOTHNIA UNIVERSITY OF APPLIED SCIENCES Unit for Technology and Business‚ KokkolaPietarsaari Date June 2012 Author Abadh Jibi Ghimire Degree programme Degree programme in Tourism Name of thesis SERVICE QUALITY AND CUSTOMER SATISFACTION IN THE
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see that fairly large windows of dynamic instructions would be required to expose this parallelism from a sequential instruction stream. Abstract 1 Introduction Two things generally a ect the advance of computer architectures: a better understanding of program execution‚ and new or better implementation technologies. It is therefore very important to understand the dynamics of program execution when considering the design of future-generation architectures. To date‚ most processors have either
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an era of big data‚ this data-driven world has the potential to improve the efficiencies of enterprises and improve the quality of our lives; however‚ there are a number of challenges that must be addressed to allow us to exploit the full potential of big data. This paper focuses on challenges faced by online retailers when making use of big data. With the provided examples of online retailers Amazon and eBay‚ this paper addressed the key challenges of big data analytics including data capture and
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Customer service | Customer-Centric | An introduction on how to provide superior customer service skills. | | | | An informational essay on how to provide superior customer service using these seven skills: The right attitude‚ Understanding the customer’s needs‚ Clear communication‚ Dealing with difficult customers‚ Business telephone etiquette‚ Customer service and technology‚ and Serving diverse populations. The essay provided also uses examples of these situations and may include
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Chapter 1 Exercises 1. What is data mining? In your answer‚ address the following: Data mining refers to the process or method that extracts or \mines" interesting knowledge or patterns from large amounts of data. (a) Is it another hype? Data mining is not another hype. Instead‚ the need for data mining has arisen due to the wide availability of huge amounts of data and the imminent need for turning such data into useful information and knowledge. Thus‚ data mining can be viewed as the result of
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Contents Page Introduction..................................................................................................................2 Brief Summary..............................................................................................................3 • Service and Technology • Service Quality • Service Middleman • Service Management • Service Design & Blueprint • Service Development Issues • New service
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Big Data Myisha Coleman July 22‚ 2012 Big Data Dr. Dani Babb Big Data The Volvo Car Corporation was founded in 1927. Since that time the company prides itself upon leading its competitors in safety and engineering
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(Please note you will not be marked on this; it is simply to provide your tutor with a brief outline.) Chain coffee shop with selection of pastry‚ cakes and sandwiches Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation
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