There is an array of things that are assessed in starting a successful business. When viewing the success of Dale Northrup who decided to open the Percy Inn in Portland‚ Maine‚ after being a critic and editor for hotels and cruise ships all over the world‚ it becomes very apparent that a great deal of work goes into starting a successful business. A business owner must first determine the reasons in which they want to start a business. The owner must determine what entrepreneurial characteristics
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INTEGRATIVE CASE 7.0 The Plaza Inn OVERVIEW David Bart‚ General Manager of the Plaza Inn‚ received a letter from the hotel association of which the Plaza Inn was a member. The letter stated that the hotel’s service levels did not measure up and that the front desk and reservations‚ two critical departments‚ received the worst ratings among all of the association’s properties. Unless the management of the Plaza Inn could submit a plan for guest service improvement and pass the next inspection
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A subcommittee of the board of directors of Hampton Inns has made a bold proposal that customers be given a guarantee of “complete satisfaction or your night’s stay is free”. Employees will be permitted to make good on this guarantee without the approval of managers. But although the proposed guarantee would show great confidence in the hotels’ quality and would give Hampton Inns a competitive advantage‚ most of the hotel’s managers oppose the plan. Why would they not want to guarantee customer satisfaction
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as a tourist‚ I have some idea would like to share with you on the below page‚ to discuss what is the major advantages and disadvantages of a hotel which situated right in the heart of commercial center of Hong Kong as everyone knows – The Holiday Inn Express Causeway Bay Hotel. It is situated in Causeway Bay MTR metro station which nearby one of a biggest shopping mall as well as a landmarks in Hong Kong – Times Square‚ SOGO‚ Etc. Since there is many world famous brand flagship store surround‚ therefore
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7 Days Inn Case Analysis Questions 1. Based on Michel Porter’s views on operations strategy‚ please analyze how 7 Days Inn obtains competitive advantages by determining the portfolio of services through the vertical cutting approach. The traditional situation in hotel industry is that‚ the more you pay‚ the higher quality you get. But actually‚ most of the businessman just needs a comfortable bed and a hot water in bath. The vertical cutting approaches make this available and the price is
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Table of contents Executive Summary 4 Introduction 5 Chapter 1 6 Quick scan 6 Problem statement 9 Chapter 2: Swot analysis 10 The companies’ business 10 Target group 10 Suppliers 10 Structure 11 Company culture 11 Competitive advantage 11 Competitive landscape 12 Strenghts 13 Weaknesses 14 Opportunities 14 Threats 15 Confrontation matrix 16 Porter’s five forces 16 Chapter three 18 How big is the target market? 18 What is the customer opinion about hosting
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Bloomsburg University Bloomsburg‚ PA 17815 Course Outline 1. Date Prepared Spring 2005 2. Prepared By: Sonia Ammar Office: Sutliff Hall #218 Phone: (570) 389-4562 Office Hours: MWF 1:00-2:00 TTH 9:00-9:30 Web page: http://cob.bloomu.edu/ramin E-mail: sammar@bloomu.edu OR
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Sleepy Inn Motel Eng Huang bought Sleepy Inn Motel‚ a 60-room motel located at the edge of a small town about one-half mile off the interstate highway. Even though Sleepy Inn Motel is 10 miles from a tourist area‚ the only promotion near the motel is two large signs advertising the name of the area. Over the past two years that Eng has owned and operated Sleepy Inn Motel‚ its occupancy has been far below the average for other motels with his classification. Eng must make a strategic business
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eyes of both female protagonists in Jamaica Inn and Rebecca. Uncle Joss dominates the two females in his life‚ Mary and Patience‚ both mentally and physically in Jamaica Inn‚ using his power in a patriarchal society to threaten and control them. Du Maurier shows this control that men have over women with Mary’s comparison‚ “that in some sense they were here like mice in a trap‚ unable to escape‚ with him playing with them like a monstrous cat” (Jamaica Inn 25). This demonstrates how men have complete
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PROLOGUE A Silence of Three Parts IT WAS NIGHT AGAIN. The Waystone Inn lay in silence‚ and it was a silence of three parts. The most obvious part was a hollow‚ echoing quiet‚ made by things that were lacking. If there had been a wind it would have sighed through the trees‚ set the inn’s sign creaking on its hooks‚ and brushed the silence down the road like trailing autumn leaves. If there had been a crowd‚ even a handful of men inside the inn‚ they would have filled the silence with conversation and laughter
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