Unit 7(TC) 1.1 Explain how an employee’s self presentation can affect a customer’s opinion of the individual and their organisation Customers form negative or positive impressions of employees based on the employee’s self-presentation for example if the employee is using an aggressive tone of voice it suggests that they are unwilling to help the customer. However‚ if the employee is thanking the customer for their enquiry it makes the customer feel special. Customers also form negative or positive
Premium Customer service Tour de Georgia Customer
The Treaty of Alcáçovas‚ also known as Peace of Alcáçovas-Toledo‚ was the first agreement to regulate the colonial possessions. It received this name because it was signed in the villa of Alcáçovas‚ in 1479‚ by the Catholic Monarchs of Castile and Aragon and Alfonso V of Portugal ad his son‚ Juan. It was developed in order to solve the following main issues: - End with the hostility‚ that had increased after the War of the Castilian Succession‚ between Castile and Portugal - Divide the territories
Premium Spain Isabella I of Castile Atlantic Ocean
Constitution I support the ratification of the American Constitution. My support is based on the need to establish strong institutions with the ability to unite the people of America‚ establish a stronger federal government‚ and enable the country to manage the tension and debt arising from the just concluded revolution (Adams 89). The constitution is the leading unifying factor of any democratic nation. I am opposed to the idea of the Anti-federalists that a strong federal constitution would promote
Premium United States Constitution United States Articles of Confederation
T Jackson DBQ How Democratic Was Andrew Jackson? •- -j- "* - * j ^ i ^ i- •>"• \ v * • i ’ " ’ * ** "- A Document Based Question (DBQ) 65 © 2002 The DBQ Project L 1 Jackson DBQ STUDENT GUIDE SHEET How Democratic Was Andrew Jackson? Directions: Many great names in American history are closely connected with an idea or an event - George Washington and the Revolution‚ Abraham Lincoln and the Civil War‚ Martin Luther King and Civil Rights. Andrew Jackson’s name is tied very closely to democracy
Premium Andrew Jackson
SHORT- TERM CONSEQUENCES 1. The creation of new states There were several treaties signed after the treaty of Versailles. This treaty was signed by Germany‚ but other countries such as Austria‚ Hungary‚ Bulgaria and Turkey‚ also had to sign their own treaties. In September 1919‚ just some months after signing the Treaty of Versailles‚ the Treaty of Saint-German was signed with Austria. Due to this treaty Austria’s land got reduced to 84.000 kilometers and it had to accept the independence of Hungary
Premium World War II World War I United States
“Four Seasons Goes To Paris” This case study presents a clear example of the two simultaneous challenges of entering the global market with a well established brand and culture. The first challenge‚ and one that might seem obvious‚ is that of understanding the culture with which you hope to create a successful partnership of sorts‚ and the second challenge is that of understanding the traits‚ characteristics‚ strengths and weaknesses of your own brand or corporate culture‚ and how you may need
Premium Dimension The Culture Understanding
contrast the use of love in ‘In Paris with you’ and ‘His coy mistress’. The first twenty lines of the ’His coy mistress’ start to talk about how much this girl means to this particular man. The main character in the poem talks about how he will wait forever to be with her‚ but at first this seems to be a fantasy for the man and it may not happen for them to be together. His views as of now are that he wants to take his time and he doesn’t have go anywhere however ’In Paris with you’ James Fenton opens
Premium
a chance to travel‚ I would definitely love to go to Paris‚ France. Why I want to visit Paris the most out of all the other places in the world? Well‚ it is simply because I have always dreamt to go to Paris ever since I was five. I was inspired by some of the movies I used to watch when I was little. There is always a scene where there is romance or happiness and that scene will definitely take place in the beautiful capital of France‚ Paris. Besides‚ I would absolutely love to see the amazing Eiffel
Premium Paris Mona Lisa
Four Seasons Goes to Paris Case Study – Group #2 MBA 602 - Organizational Behavior Question 1 What has made the Four Seasons so successful for the past 35 years? * Delivering consistently exceptional service. * Operated‚ Not Owned => Organizational structure contributes to success. * Strong cultural foundation: local culture dictates hotel business culture * Golden Rule: One should treat others as one would wish to be treated. * Globally Uniform Standards: flexible in
Premium Management Human resource management Culture
An ordinary girl named Paris Hitman was born and raised in Brooklyn New York. Paris was a very beautiful girl she had a nice tone towards people‚ she was a nice shade of darskin with shoulder length curly hair. Paris grew up in an decent town‚ with a single mother that raised 2 kids including her. As a child paris like to model and play in her clothes even though she was insecure she always felt the need to just do it for fun‚ since then paris wanted to be a model. As Paris got older Life for Ms
Premium Family Love Woman