Some of the areas that we strongly feel is crucial to enhance customer service is proper training. It will not only add value to the company and individuals but it can strongly inspire and eventually leads to greater success. Some of the advantages include‚ customer satisfaction‚ business efficiencies‚ employee improvement and public recommendations. Good customer service will promote loyal customers. This is where good training leads to customer advocacy that in return plays a huge role. Loyalty
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Answer for Question 1 Based on the case study‚ the proper strategy which able to overcome the current problems from OnTarget company is using centralized authority. According to Robert Monczka‚ the centralized authority exists when the decision-making process is the responsibility of a single person. The single person will be duty bound by the top management of the company and will be accountable for proper performance of any purchasing activities. (Monczka‚ 2005) Centralized authority able to
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Huck and Jim’s relationship is present throughout the novel. It is first seen when Jim risks being seen as a runaway slave when he goes to Jackson Island searching for Huck. This tells us that Jim cares about Huck and is risking his own life for him. Huck promises to help Jim escape the south and become a free man. Even though Huck is raised with racist views on the black part of society he is still willing to help Jim head towards freedom. Their relationship is based on friendship‚ but as time passes
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Why do women stay with men who beat and rape them? Why don’t they leave? Why do they remain in abusive relationships even as the violence escalates? Most women have at least one dependent who must be taken care of‚ many are not employed‚ their parents are either distant or unable or unwilling to help. She may lack the access to cash; she or the children may be in poor health‚ may face a decline in the living standard for herself and her children. Many older children may resent this decision
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We have discussed in class the nature of Huck and Jim’s unusual relationship and the purpose that Jim‚ an African American former slave‚ serves in the novel. I believe the above quotation explains the reason Jim’s character is in the novel‚ by illustrating the moral shift in Huck’s beliefs. This shift is the turning point of Huck’s moral beliefs which he struggles with through the novel. It is clear after this situation that Huck no longer sees Jim as just a slave‚ and Jim’s purpose in the novel
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Knowledge Without Character One of Ghandi’s 7 deadly social sins‚ Knowledge without Character‚ is a deadly social sin for an intellectual without a principled character will make poor choices‚ let alone a person who is not of high IQ with a bad a character will make poor decisions might not harm someone but themselves‚ but an intellectual can prove rather dangerous with their poor character. Encourage those to follow this principle‚ incorporate it in the American education system so
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Romeo And Juliet Romeo and Juliet takes place in Verona‚ the play is about two chief families the Montagues and the Capulets. These two families are enemies; many fights break out between them when they meet in the streets. The prince of Verona stops the fight and says anyone who breaks the peace from now on will be executed. Romeo the son of Montague is in love with Capulet’s niece‚ Rosalina. Capulet wants his daughter Juliet to marry Paris who’s a rich nobleman‚ so the Capulets
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pride. Too much pride can lead to conceit or what we commonly call a big head. By 1340 AD‚ pride was comparable to arrogance. (OED 1) Later during the Middle Ages there were seven sins listed as the worst sins of all. They were called "the seven deadly sins". The first on the list was pride. Pride was believed to be "a high or overweening opinion of one’s own qualities‚ attainments‚ or estate‚ which gives rise to a feeling and attitude of superiority over and contempt for others" (OED 2). This
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Self-Disclosure 1 Self-Disclosure in Relationships We as individuals’ decide what‚ when and to whom‚ and how much to disclose personal thoughts and feelings. Although level of self-disclosure and personal relationships are not synonymous concepts‚ self-disclosure plays an important role in constructing what kind of relationships individuals have with each another.1 Self-disclosure‚ depending on reactions of relationship partners‚ also plays an important role in validating self-worth and personal
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we surround ourselves with weather they are involuntarily forced upon us or associated by choice or with great reluctance‚ these individuals have the power to alter the way in which we view the world and it’s people. In Phillip Gwynne’s novel "Deadly Unna?” The main protagonist Blacky is observant and pessimistic‚ he perseveres in his school work‚ according to Blacky displaying dissimilar behaviour to the other boys in his year. Blacky possesses aspirations far beyond the bounds of the port‚ although
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