profit and their loyal customers were always remained. Bayambang is one of the town with the largest number of barangays in Pangasinan‚ a largest place to establish a business. Business opportunity is increasing like mini grocery market‚ malls‚ fast food chains‚ banks‚ water refilling station and other small and big enterprises. This business establishment where very profitable and have impact to the customers especially here‚ is the groceries stores because customer or people can get or buy
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Pay Gaps are very common in the United States of America and even in the world. They can vary by gender‚ race‚ and even age. One that is making heads turn these days is the pay gap between adults who just have there high school diploma and adults who have a bachelor’s degree diploma. There should be a focus on getting high school students to attend a four-year college because they will be able to earn more money‚ be more likely to own a home‚ and companies tend to hire more college graduates than
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Expectations. Having expectations could change one’s life. One can induce change within themselves or it can be influenced by others. This concept is noticeable with Pip‚ the main character in the novel Great Expectations by Charles Dickens. Pip is an orphan boy who lives in Kent‚ England with his abusive sister‚ Mrs. Joe‚ and his sympathetic uncle‚ Joe Gargery. He searches for value as a person in becoming a gentleman and in earning the love of Estella‚ an orphan adopted by Miss Havisham‚ a wealthy
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Ethics- Gay Marriage a social issue addressed Today‚ 8 out of our 50 states has passed some sort of law‚ or regulation‚ that allows gay marriage in their own respected state. According to data released from the 2000 census bureau collection‚ there are now over 594‚391 gay couples living in this country. With the increasing rate of LGBT activism‚ nationwide controversy has began to spread in the last few years. From gay pride marches‚ to sit ins‚ and to riots the issue of gay rights‚ and more
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satisfaction and customers’ perception of service quality. Based on this traditional definition of service quality‚ Parasuraman‚ Zeithaml‚ and Berry (1985) developed the "Gap Model" of perceived service quality. This model has five gaps: Gap 1. Consumer expectation - Management perception gap Gap 2. Management perception - Service quality specification gap Gap 3. Service quality specifications - Service delivery gap Gap 4. Service delivery - External communication gap Gap 5. Expected service
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your name‚ the course title and the Unit and Assessment number. Please note that this Assessment document has 12 pages and is made up of 5 Sections. Name:Jan Doherty Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation
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4DEP (HR) ACTIVITY 1 The Human Resources Profession Map (HRPM) consists of 2 core professional areas‚ 8 professional areas and 4 professional competence bands. Core Areas: Insights‚ Strategy and Solutions & Leading HR Insights‚ strategy and solutions are focussed on development within an HR organisation‚ such as to foresee any problems that may arise and to put solutions in place. The HRPM has been designed to assist all HR professionals in any business however large or small. Leading
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quality and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional model Ling Zhao a‚ Yaobin Lu a‚⁎‚ Long Zhang a‚⁎‚ Patrick Y.K. Chau b a b School of Management‚ Huazhong University of Sci. and Tec. Wuhan 430074‚ China School of Business‚ The University of Hong Kong‚ Hong Kong‚ China a r t i c l e i n f o a b s t r a c t Understanding the antecedents and consequences of customer satisfaction in the mobile
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How to make customers Love a brand? Brand is the “name‚ term‚ design‚ symbol‚ or any other feature that identifies one seller ’s good or service as distinct from those of other sellers”1. The difficulty when considering brands is‚ not only how to make the brand you represent to be the first thing that comes to the customer’s head when he is considering the purchase of a good or service‚ but also how to develop such strong ties with your customers that we can say with certainty that they have
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STUDY ON CUSTOMER LOYALTY ON STAINLESS STEEL WITH REFERENCE TO SALEM STEEL PLANT Customer loyalty can be defines as “customer behavior characterized by a positive buying pattern during an extended period (measured by means of repeat purchase‚ frequency of purchase‚ wallet share or other indicators) and driven by a positive attitude towards the company and its products or services” (Looy‚ Gemmel & Dierdonck‚ 2003). Statement of the problem: To Study on Customer Loyalty no
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