Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type Name of organisation Description of products and services Commercial organisation Commercial organisation Public
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Service Sector of Indian Economy contributes to around 55 percent of India’s GDP during 2006-07. This sector plays a leading role in the economy of India‚ and contributes to around 68.6 percent of the overall average growth in GDP between 2002-03 and 2006-07. There has been a 9.4 percent growth in the Indian economy during 2006-07 as against a rise of 9 percent in the same during 2006-06. During this growth in Indian economy‚ the service sector witnessed a rise of 11 percent in the year 2006-07
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SUMMER INTERNSHIP PROJECT INNOVATION INCUBATION PROJECT- LAUNCH OF HOLISTIC WELLNESS PROGRAMMES FOR CORPORATE AND FACTORIES IN NAVI MUMBAI AND THANE REGION HEMANGI CHOULKAR ROLL NO- 14 POST GRADUATE DIPLOMA IN MANAGEMENT- PHARMACEUTICAL MANAGEMENT 2012-2014
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Laura Kilday Foundation Degree in Children’s and Young People’s Service’s Integrated Services 4FD031 Learning Outcome 1 This report will show an understanding of current legislation‚ policy and practice within an integrated Children’s and Young People’s Service. Considering the history leading to current legislation and how these have informed practices and policies that are used by the Children’s workforce and also how the Common Assessment Framework and lead professional role supports
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Abstract: The service quality means to customer’s satisfaction‚ which leads to customer loyalty‚ considerable practitioner interest has focused on programs to improve service quality. Customer perception is very important factor to measure service quality. This paper aims to assess customers perception on the different dimensions of service quality such as responsiveness‚ tangibility‚ assurance‚ empathy‚ reliability and the overall service quality in Standard Chartered bank‚ the top banking service provider
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The Hotel Hydra Styles of service can be described as a Buffet Service for Breakfast. Equipment identified as appropriate would be: Bain Marie to keep foods warm‚ hot plates‚ cereal dispensers‚ juice jugs‚ bread and basket displays‚ toasters‚ tea and coffee jugs‚ utentils and dressing and condiments. Because the Hotel has 100 bedrooms it is appropriate to have a leisure centre and conference facilities‚ to boost the occupancy. It also caters for holiday makers and families with children who will
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Section ADA Service Animals 2010 Revised Requirements The Department of Overview Justice published revised final regulations implementing the Americans with Disabilities Act (ADA) for This publication provides guidance on the term “service animal” and the service animal provisions in the Department’s revised regulations. ■ Beginning on March 15‚ 2011‚ only dogs are recognized as service animals under titles II and III of the ADA. ■ A service animal is a dog that
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Michael Brown Mrs. Day 4/11/11 I helped out most of my hours of community service for the Laguna Creek Junior Cardinals (LCJC) football team .What happened was in my first 4 hours of community service I helped divide recycle from trash and empty out the trash at one of my brothers football game. My supervisor for those hours for LCJC was Lora the head coach for the cheerleaders. A week later for 4 hours I clean-up and break down the facility around the field. Later next week I did the same thing
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page 3 Research report discussing the customer service policies a. A discussion about the usage of customer service policies(1.1) page 3‚4 b. A discussion about the evaluation of customer service policy(1.2) Task B Communication and information research a. Evaluation of the different communication methods(2.1) b. Analysis of the influence of customer perception by customer service provision (2.2) c. Assessment of sources of information
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18.2 Good or Service Mr. Gulash lived in Shelton‚ Connecticut. He wanted an above- ground swimming pool installed in his backyard. Gulash contacted Stylarama‚ Inc. (Stylarama)‚ a company specializing in the sale and construction of pools. The two parties entered into a contract that called for Stylarama to “ furnish all labor and materials to construct a Wavecrest brand pool‚ and furnish and install a pool with vinyl liners.” The total cost for materials and labor was $ 3‚690. There was no breakdown
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