Understanding core Retail Store Operations and Consumers’ Buying Behavior of Electronic Consumer Goods at Tata CROMA‚ Infiniti Retail Ltd.‚ Mumbai an Industry Internship Project iConnect Core 2012-2014 Report January - June 2013 by Maulik Patel PGDM-GLC-RMM-442 ITM Business School‚ Navi Mumbai www.itm.edu | maulik.p@itm.edu Company Mentor : Faculty Mentor : Mr. Avinash Pereira Dr. Shelja Jose Kuruvilla Former Zonal Manager‚ Infiniti Retail Ltd.‚ Mumbai Professor
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access‚ courtesy‚ communication‚ credibility‚ security‚ understanding the customer and tangibles. As Director Operation for Airport‚ the above SERVQUAL is very important to ensure our service quality for Airport is at higher position . Consistently make comparison with previous achievement will help to achieve more and more better marks for survey 2. SERVQUAL MODEL FOR AIRPORT OPERATION 2.1. Reliability How to show that we are reliable to our customer? We have our vision and mission to lead
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four digits of student ID#:4981 Name of the business: Bodie Industrial Supply‚ Inc Nature of the business: Retailer of equipment for the construction‚ utility and farming markets. Marketing Analysis: Bodie Industrial Supply‚ Inc is a full service distributor of top line‚ brand name‚ new and used certified machine tools‚ maintenance parts and related equipments for the construction‚ utility and farming markets. The demand for equipment is relatively cyclical‚ with Bodies having a slight increase
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1. The Industrial Revolution and its consequences have been a disaster for the human race. They have greatly increased the life-expectancy of those of us who live in "advanced" countries‚ but they have destabilized society‚ have made life unfulfilling‚ have subjected human beings to indignities‚ have led to widespread psychological suffering (in the Third World to physical suffering as well) and have inflicted severe damage on the natural world. The continued development of technology will worsen
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between operations‚ marketing and product/service development at Acme Whistles? Page 3 2. Oxfam International case study What are the main issues facing Oxfam’s operations managers? Page 4 3. Formule 1 & Mwagusi Safari Lodge 3.1 For each hotel‚ what is the role of technology and the role of operations Page 6 staff in delivering an appropriate level of service? 3.2 What are the main differences in the operations management
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Concept of Industrial Relations: The term ‘Industrial Relations’ comprises of two terms: ‘Industry’ and ‘Relations’. “Industry” refers to “any productive activity in which an individual (or a group of individuals) is (are) engaged”. By “relations” we mean “the relationships that exist within the industry between the employer and his workmen.” The term industrial relations explains the relationship between employees and management which stem directly or indirectly from union-employer relationship
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The Importance of Maintaining Accountability for Equipment Accountability‚ what is accountability and what does it mean? The definition found on the website dictionary.com states: 1. The state of being accountable‚ liable‚ or answerable. / 2. Education. A policy of holding schools and teachers accountable for student’s academic progress by linking progress with funding for salaries‚ maintenance‚ etc. Now you may ask yourself “What kind of fucking vague ass definition is this?” at least I did when
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Operations Management and Ethics Operations management may be defined as the design‚ operation‚ and improvement of the production system that creates the firm ’s primary products and services‚ or‚ as Chase‚ Jacobs & Aquilano (2006) state "operations management is about getting the day-to-day work done quickly‚ efficiently‚ without errors‚ and at low cost". Operations management is critically important in any organization or business nowadays. Operations management is one of the three major functions
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Equipment Responsibility The United States army values soldiers that are responsibility for their actions and equipment. Being responsibility means being Dependable-arriving to work and appointments on time‚ keeping track of and control of equipment‚ meeting deadlines‚ being in the right place At the right time‚ doing the right thing at the right time. Without having accountability there is not knowing of where or in what shape your equipment is in and there for having a negative effect on
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DRAFT MARUTI GLAZE TILES LTD NAME: AMMAR Y HALAI ROLL: 175 SECTION: FYBBA-1 Submitted to BKMIBA… Introduction Background of the industry Ceramics also known as fire clay is
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