UNIT 3 RESISTANCE TO CHANGE An important element of any change initiative which is resistance to change LEARNING OBJECTIVES 1. Define resistance to change. 2. Explain the life cycle of resistance to change. 3. Discuss the causes of resistance. 4. Describe the strategies to manage resistance. * WHAT IS RESISTANCE TO CHANGE? Change creates anxiety‚ uncertainty and stress‚ even for those managing change Seldom are there any guarantees that the new approach will work - will deliver the
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[229] THE SOCIAL ORGANIZATION The late Professor Fiske‚ in his Outline of Cosmic Philosophy‚ made a very interesting remark about societies like those of China‚ ancient Egypt‚ and ancient Assyria. "I am expressing‚" he said‚ "something more than an analogy‚ I am describing a real homology so far as concerns the process of development‚--when I say that these communities simulated modern European nations‚ much in the same way that a tree-fern of the carboniferous period simulated the exogenous
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social identity What are Teams? “Teams are groups of two or more people who interact and influence each other‚ are mutually accountable for achieving common objectives‚ and perceive themselves as a social entity within an organization. ” McShane and Travaglione (2007‚ p.266) Types of Teams ➢ departmental teams ➢ production/service teams ➢ self-directed work teams ➢ advisory teams ➢ task force (project teams) ➢ skunkworks ➢ temporary work
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must be satisfied before higher level needs are activated. The final one is that several needs affect a person’s behavior at any one time. Case study: Café de Coral Café de Coral in Hong Kong had performed their outstanding performance in organization management‚ including their human resources management and service quality management and their success had been recognized by society by granting different awards‚ such as Hong Kong Corporate Branding - Consumer Award (catering service category)
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apply certain dedicated strategies‚ tactics or ways of communication and coordination with that particular subordinate so that to effectively manage them in terms of working as well to achieve the goals and objectives of the department or even the organization. The Big Five is categorized into five categories‚ i.e. Extraversion‚ Agreeableness‚ Conscientiousness‚ Emotional Stability (or Neuroticism (Andrzej and David 2007)) and Openness to Experience (The Commonwealth of Learning 2002). Each category
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Organisational Behaviour Assignment Case Study Analysis: Charlotte Beers 1 Assessment Form Section One To be completed by the student Please tick as appropriate MBA FT Name (s) Patrick Stelzer .............................................................. □ x MIB □ □ Undergraduate □ Certificate 12 Parsons Green Lane ............................................................... MBA PT □ MSc Diploma □ □ London‚ SW6 4HS ...............
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One of the most important things that I want to take out of this class is the ability to apply the concepts and theories that I have learned to real life situations. I often relate the various concepts from this course to my place of employmentthe Office for University Advancement. A few weeks ago my boss asked the entire Phonathon staff of eighteen people to break into three equal groups for a "fun activity". The activity was a scavenger hunt to promote unity amongst the staff. We had a thirty-minute
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ASSEMBLY Definition of Terms Program - a set of instructions that tells the computer to perform a particular task. Programming – refers to the process of designing and creating computer programs. Programming Language - a software tool that facilitates the translation of human instructions to a form that computers can understand. Programmer - a person who can design‚ create‚ and maintain computer programs. Algorithm - a step by step solution of a problem. Levels of Programming
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Case 2 - ANNE MULCAHY AT XEROX FATS OF THE CASE ➢ Anne Mulcahy at the age of 23 she was the director of human resources‚ head of the Xerox ➢ She spent her first 16 years company’s fledging desktop computer business‚ and chief in sales‚ then eight years in an assortment of management of staff to Xerox’s CEO. ➢ She never aspired to run Xerox nor she was groomed to be CEO. In 2001 she became the CEO of Xerox. ➢ She accepted the position when the company was in horrible
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There is an endless diversity in India starting from its physical features to Geologic structure‚ fauna and flora‚ demographic structure‚ races‚ languages‚ religions‚ arts and crafts and customs and traditions. India has been variously described as "the Mini World"‚ the "epitome of the world" and an "ethnological museum". The diversities are so bewildering that for many people in the Western world‚ India remains a land full of mysteries and myths. The diversity in India is unique in the sense that
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