PTCL CS&PD Business Process Re-Engineering Version 3.0 SOP Information SOP SOP Title | Corporate Services and Product Development Business Process Re-Engineering | SOP # | PTCL/CS&PD/BPR/SOP/01 | SOP Lead Time | | SOP Status | Approved Under Revision | Originated Prepared by: | PTCL Corporate Services and Product Development Team | Originating Department: | PTCL CS&PD | Originator Head: | EVP CS&PD‚ Headquarters‚ Islamabad | Approvals
Premium Customer service Technical support Sales
processes by eliminating defects. It is defined as a set of practices that improve efficiency of a process. DMAIC generally is used for projects aimed at improving an existing business process. Therefore it can be safely said that when considering continuous improvement programs the DMAIC approach is more applicable to the projects focusing on incremental change than to projects focusing on radical change. A DMAIC methodology is used when a product or process is in existence at a company but it is
Premium Six Sigma Business process Process management
Out Date Unit 15: Managing Business Activities to Achieve Results Managing Operational Activities to Achieve Business Results HND Business HND Bus-Unit 15/ MBAAR Feb 2013 RESIT 01st March 2013 Hand In Date 11th May 2013 Lecturer(s) Anup Bista Adrian Gauci Dhaneswar Chooramun Internal Verifier Jonathan Cartmell Course Notes / Slides / Activities / Handouts. 1. Recommended Learning Textbooks: BPP (2010) Management: Communication and Achieving Results – Business essentials – supporting HNC/HND
Premium Management Business process Quality management system
(A)DISSERTATION TITLE Business process outsourcing in India: The present and the future of this industry. (B)FOCUS (B.1) Aim The main aim is to conduct a thorough research and develop an understanding on the history‚ growth and latest trends of the business process outsourcing (BPO) industry in India. (B.2)Objectives In order to achieve the full potential of the aim the following are the objectives * To understand the conceptual background of outsourcing and the reasons why companies outsource
Premium Outsourcing Business process outsourcing Scientific method
Strategies for business process outsourcing: An analysis of alternatives‚ opportunities and risks Author: Subrata Chakrabarty Electronic Business: Concepts‚ Methodologies‚ Tools and Applications‚ vol. 1‚ no. ch020‚ pp. 290312‚ 2009 290 Kindlv include citation for references: Chakrabarty‚ S. (2009). Strategies for Business Process Outsourcing: An Analysis of Alternatives‚ Opportunities‚ and Risks. In I. Lee (Ed.)‚ Electronic Business: Concepts‚ Methodologies‚ Tools‚ and Applications
Premium Business process outsourcing Outsourcing Strategic management
Business Process Simulation Revisited Wil M.P. van der Aalst Department of Mathematics and Computer Science‚ Eindhoven University of Technology‚ P.O. Box 513‚ NL-5600 MB‚ The Netherlands w.m.p.v.d.aalst@tue.nl Abstract. Computer simulation attempts to “mimic” real-life or hypothetical behavior on a computer to see how processes or systems can be improved and to predict their performance under different circumstances. Simulation has been successfully applied in many disciplines and is considered
Premium Business process modeling Business process Process management
Hammer Harvard Business Review July-August 1990 Summary Hammer emphasises the futility of using Information Technology to mechanise the existing processes. He believes in necessity for breaking away from the outdated rules and fundamental assumption that underlie operations to keep up with the quickly changing‚ growing competitiveness. To achieve this‚ companies should use the power of modern Information Technology to radically redesign their processes to achieve dramatic improvements
Premium Business process reengineering
A COMPARATIVE ANALYSIS OF BUSINESS ANALYSIS (BA) AND BUSINESS PROCESS MANAGEMENT (BPM) CAPABILITIES Paul Mathiesen‚ Faculty of Science and Technology‚ Queensland University of Technology‚ Brisbane‚ Australia‚ p.mathiesen@connect.qut.edu.au Wasana Bandara‚ Faculty of Science and Technology‚ Queensland University of Technology‚ Brisbane‚ Australia‚ w.bandara@qut.edu.au Houra Delavari‚ Faculty of Science and Technology‚ Queensland University of Technology‚ Brisbane‚ Australia‚ h.delavari@qut
Premium Management Process management Business process modeling
Chap14: E-Business Multiple Choice 1. What is the buying and selling of goods and services over the Internet? A. E-business B. E-commerce C. E-market D. E-mall Ans: B Level: Easy Learning Outcome: 14.1 Response: This is the definition of e-commerce. 2. What is the conducting of business on the Internet‚ not only buying and selling‚ but also serving customers and collaborating with business partners? A. E-business B. E-commerce C. E-market D. E-mall Ans: A Level: Easy
Premium Electronic commerce Marketing Auction
Unit 2 Task 4 There are many different types of software that a company can use to their advantage. My company can make a massive use of spread sheets‚ for this I will use Microsoft Excel as this is the software that easily available. With this software I will be able create many things including a Cash Flow diagram (Appendix 1). This will allow me to then work out efficiently the costs of the business‚ the income of the business and the cash flow throughout the months. This software will also
Premium Microsoft Microsoft Office