A STUDY ON CONSUMER PERCEPTION OF AFTER SALES SERVICE WITH REFERENCE TO HYUNDAI CARS AT CHENNAI CHAPTER I INTRODUCTION 1.1 ABOUT THE STUDY The present study was conducted in order to know the perception of the customer with respect to after sales services and to gauge the satisfaction of its consumers. Every customer tends to develop a certain image of the company after using the product. In this process‚ After Sales Services
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p .12 - 20 1. Product Strategy 2. Pricing strategy 3. Promotion strategy 4. Distribution strategy VII. Budgets p. 20 - 21 VIII. Controls p. 21 -22 IX. Executive Summary p. 23 - 24 X. References p. 24 I. Introduction What is LED light? With a view to creating a better quality of light and saving energy LED light has entered the light industry. Full form of LED is light emitting diode
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Consumer behaviour is a hotbed of psychological research‚ as it ties together issues of communication (advertising and marketing)‚ identity (you are what you buy)‚ social status‚ decision-making‚ mental and physical health (Holt et al 2004). Customer behavior study is based on consumer buying behavior‚ with the customer playing three distinct roles of user‚ informer and buyer. According to Loudon (1988) consumer behavior is the study of individuals‚ groups‚ or organizations and the processes they
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1. Define gender identity and sexual orientation‚ paying particular attention to the differences between the two. Gender identity is a person’s own understanding or perception of their gender. Sexual orientation refers to a person’s sexual or romantic preference or pattern. Gender identity is originated by the way a person feels about themselves verses sexual orientation which refers to a person’s romantic feelings about the same or other genders. A person who has clinically male genitalia may not
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3BM090 Consumer Behavior Assignment 1: Perception Student Number: 129095855 Student Name: Lee Xiao Xiang Module Leader: Keith Brighty Table of Content Page 1. Introduction 3 2. Perception 3 3. The positioning map 4 4. Sensory systems 5 5.1. Vision 5 5.2. Sound 7 5.3. Touch 8 5.4. Smell 9 5.5. Taste 10 5. Sensory Thresholds 11 6.6. Absolute Thresholds 11 6.7. Differential Thresholds 12 6. Subliminal
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industry recorded retail sales of $857 million in 2006‚ while sales volume is forecast to hit $1.1 billion by 2010. Skincare products attributed more than 20% of this. Malaysian consumers prefer to use imported skincare products as they associate them with higher quality as oppose to local products. As the local cosmetic industry is still less productive‚ imported products will continue to be high demand especially for the middle and high-income earners. The cosmetic industry is in a state of flux
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Consumer Attitudes Revisited: A Review of Attitude Theory in Marketing Researchijmr_ 299 431..451431..451 Evmorfia Argyriou and T.C. Melewar1 Department of Management‚ King’s College‚ University of London‚ London Franklin-Wilkins Building‚ 150 Stamford Street‚ London SE1 9NH‚ UK‚ and 1Brunel Business School‚ Brunel University West London‚ Uxbridge‚ Middlesex UB8 3PH‚UK Corresponding author email: evmorfia.argyriou@kcl.ac.uk Few concepts in the marketing literature have proliferated like the
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Product Proposal Mass Mobile Cover Submitted By Aditi Soni Saumya Gupta Mandeep K. Khural Selly Goyal Megha Arora Suhani Gagrani Submitted To Ms. Priti Gadhvi Department of Fashion Management Studies (FMS) National Institute of Fashion Technology (NIFT) (Ministry of Textiles‚ Govt. of India) GH-0 Road‚ Behind Infocity Gandhinagar-382007‚ Gujarat http://www.nift.ac.in September‚ 2014 1 TABLE OF CONTENTS Executive Summary……………………………………………………………3 Design Organisation………………………………………………………
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about the market‚ not being able to define the parameters on which that they should base their decision on and finding out ways to overcome the risks involved. It is an extensive problem solving procedure and a long term commitment. The risks involved in buying a refrigerator are: 1. Financial Risk: Because a huge amount is involved in such a purchase. 2. Societal Risk: The risk of the purchase not being approved by the friends/family of the consumer. This risk can be minimized by making
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1. Explain a person’s attitude towards visiting Disneyland in Hong Kong in terms of the tri-component model. The Tri-Component Model is made up of three potential parts including cognitive‚ affective and conative.Disneyland in Hong Konghas a uniqueattract customers.The first part of this model refers to cognition that is a consumer’s knowledge perceptions acquired via direct experience with attitude with the attitude object plus information from various source. Disneylandisan interesting placewhereyou
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