Customer service is vital in today business industry. Customer service‚ by definition‚ is about serving people; it should be genuine‚ personalised and compassionate. They are a valuable resource to business because their feedback helps to shape and improve the business. Our aim is to ensure that the customer feels good but as well as having a memorable experience. This can be achieved by providing and delivering a professional‚ helpful‚ high quality service and assistance before‚ during and after
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Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type Name of organisation Description of products and services Commercial organisation Commercial organisation
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Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. |Organisation type |Name of organisation |Description of products and services | |Commercial
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Moment of Truth Aldo is the object that we chose to observe and study their customer service quality. Aldo is a private corporation that owns and operates a worldwide chain of shoe and accessory stores. Based on our observations‚ we felt dissatisfied through its customer service for the following reasons: 1. POOR GREETING. The staffs are not greeted the customers immediately. Although they are busy with others‚ they still can give a smile and quick greeting‚ and tell them they will be attended
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Customers are very important to any company. Without customers companies would not be successful and have no future or success. Having a good relationship with each customer that enters into your company is very important. Having good communication is important when dealing with different people who are related within your company. Customer satisfaction is very significant. It measures how the products and services supplied by a company meet the customer’s satisfaction. It is good to have positive
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interested in prepared food which can be served quickly or allow them to take away in order to saving time‚ fast food restaurant where provide western burger‚ chicken‚ and pizza. This paper analyzes the fast food industry structure in Hong Kong and evaluate whether this is an attractive sector to compete in by Five Force Model. Secondly‚ identify the “critical success factors” which performance in the sector now and in the near future. Industry Structure Analysis: The food service industry continues
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Page 36 Buyer’s Remorse- Buyer’s remorse is the sense of regret after having made a purchase. Getting the customer committed- Physically getting/ making a customer feel committed‚ before the actual commitment. Ice Breaker- Something done or said to help people to relax and begin talking at a meeting‚ party etc. Organization Culture- Is the behaviour of humans who are
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Process Flow Chart 1 of 2 https://www.vidalhealthtpa.com/home/Claim-Guide/Process Home » Claim Guide » Process Flow Chart Download Forms Ask Experts Second Opinion Mobile App Lean Body Mass How much of my weight is lean mass & how much is fat? Increasing your lean mass while reducing your fat content is key ... I wish to thank you and the Vidal Health TPA team for extending impeccable services to ACS India. Very few people have the qualities of 110% plus service as tag lines and Vidal Health
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roommate are preparing to start Kristen’s Cookie Company in your on‐campus apartment. The company will provide fresh cookies to starving students late at night. You need to evaluate the preliminary design for the company’s production process to figure out many variables‚ including what prices to charge‚ whether you will be able to make profit and how many orders to accept. Business Concept Your idea is to bake fresh cookies to order‚ using any combination of ingredients that the buyer
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various types of food options. However‚ fast food productions stood out to be the top meal choice. The reason for this expansion of encounters with fast food has to deal with the American desire to gain more material wealth and become more prosperous. Americans expanded their encounters with fast foods by means of franchising‚ advertising‚ and processing of foods to help them acquire the wealth that they desire. Franchising acquired its popularity by establishing a common method of service which gave
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