Staff consistency and reliability in customer service. Introduction • This presentation is about how staff consistency and reliability in customer service contributes to ensuring that an organisation has satisfied customers. • I am an assistant working in the human resources department of a private company and my HR manager has designed a practical training course to be delivered inhouse. I have to create a set of presentation slides with added notes‚ describing how staff consistency
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1. Define production. What are the factors of production? Define production: Production means the creation of Utility. Through production inputs are converted into output which can satisfy or meet wants or demands. So production is a process of transforming inputs into useable outputs. Utilities are created in three forms such as (i) Changing the form (ii) changing time and (iii) changing place. Example: Wood in a forest generally has no utility to a consumer but cutting the wood‚ changing
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NOEL G. BUTAD‚ the Capricorn Man (December 22 to January 20) A knowledge of the characteristics of NOEL G. BUTAD will help you forge better bonds with‚ both on a personal as well as professional level. Understanding Noel’s behavior is hardly a rocket science. In fact‚ it is “easy”‚ provided you go through the traits that are mentioned in this article with keen comprehension‚ and once you get to know him well‚ you are bound to enjoy the relationship you share! Read on to know his personality traits
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Define conflict in your own terms Alexander Wong Conflict and Conflict Resolution Dr. Richard Holton Date: 03-06-2013 Conflict in my own terms Without looking into a dictionary for the meaning of the word conflict‚ to me it is define as a problem in a situation that can be internal‚ external‚ or/and both. There can be many different situations where conflicts can occur. We can experience conflict in our personal life‚ workplace‚ within ourselves‚ and on a universal level. People often have
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to further analyze the characteristics of emerging markets‚ I am going to focus on the broad economic aspect of EM‚ which refers to some developing countries like Brazil‚ Russia‚ India‚ China. (BRICs). I would like to separate this article into three different parts. In the first part‚ I discuss the implications of emerging markets and why people choose to invest in them. The second part is the central theme of the article. In this part‚ I focus on the main characteristics of EM. After examining
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What is Management? Explain characteristics of Management? Management in all business and organizational activities is the act of coordinating the efforts of people to accomplish desired goals and objectives using available resources efficiently and effectively. Management comprises planning‚ organizing‚ staffing‚ leading or directing‚ and controlling an organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. Resourcing encompasses the deployment
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Sociologist use three major theories: symbolic interactionism‚ functional analysis‚ and conflict theory. A theory is a general statement about how some parts of the world fit together and how they work‚ however‚ these three theories are well-known as theoretical perspectives in sociology. A professor‚ who taught at the University of Chicago‚ George Herbert Mead (1863-1931)‚ was one of the founders of symbolic interactionism. However‚ Mead and Charles Horton Cooley (1864-1929) developed this perspective
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How do you define dystopia? What about utopia? Many people don’t know the difference between the two‚ because the line can be very thin. Hopefully‚ this article will help you discover the specifics of each. The key differences between dystopian and utopian fiction can be found in how the story is constructed and told. Dystopia usually presents a story told out of despair. Utopia presents the "prime directive"‚ so to speak‚ of a message of hope and occasionally‚ overwhelming so. Dystopia normally
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It is first useful to define what is meant by transitions. According to Vogler et al (2008): transitions can be defined as “key events and/or processes occurring at specific periods or turning points during the life course.― They are generally linked to changes in a personâ€TMs appearance‚ activity‚ status‚ roles and relationships as well as changes of setting. Common transitions include: puberty/entering adulthood‚ starting nursery or school‚ moving schools eg primary to secondary‚ moving class
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Today many conflicts are fought over the concept of “justice”‚ but defining what the concept really is can be very difficult. According to the “Merriam-Webster” dictionary justice is “the quality of being just‚ impartial‚ or fair.” Within that definition there are things that must be taken into consideration like moral codes‚ religion and the set of beliefs a person is raised on‚ all of these things differentiate for each person. In the constitution’s preamble it is stated that to form a “more perfect
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