`challenging behaviour’ is now more commonly used and has replaced previous terms such as ‘problem behaviour’ or ‘behaviour disorder’. The reasoning is that it reflects a view that the problem is not a property of the behaving person but emerges from how the behaviour is perceived‚ managed and tolerated by other people. The intensity of the challenge depends not only on the nature of the behaviour but also on the skills of the carers and others in their abilities to respond to the behaviour with a view
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LEADERSHIP AND ORGANIZATIONAL CHANGE MANAGEMENT (Action Learning Teams and Total Quality Management) I strongly believe organizations need strong leadership to grow and function effectively. Organizational leadership focuses on developing leadership skills and expertise that are relevant across the organizations. The leaders should guide and coach the employees under them‚ provide them with an understanding to achieve organizational goals. True leaders are optimistic‚ empathetic and should understand
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Consumer behavior: Consumer behaviour is the study of individuals‚ groups‚ or organizations and processes they use to select‚ secure‚ and dispose of products‚ services‚ experiences‚ or ideas to satisfy needs and impacts that these processes have on the consumer and society. It blends elements from psychology‚ sociology‚ social anthropology and economics. It attempts to understand the decision-making processes of buyers‚ both individually and in groups. It studies characteristics of individual consumers
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that define organization membership‚ as well as the member’s habitual ways of making decisions‚ and presenting themselves‚ and their organization to those who come in contact with it.” Clegg‚ Kornberger and Pitsis‚ 2008 The dictionary definition of a culture is “the ideas‚ customs‚ and social behaviour of a particular group of people or a society”. An organisation is made up of individuals and the culture of an organization defines how things are done in an organisation and what behaviour and
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INDUSTRIAL‚ INSTITUTIONAL‚ AND CONSUMER BUYING BEHAVIOUR BUSINESS BUYING BEHAVIOR AND BUYING PROCESS Buying behavior can be defined as the activities and decision process that involves in choosing between alternatives‚ procuring and using products and services The behavior of buyers is broadly categories into two types 1) Endogenous factor (These influence are need and motives‚ learning‚ attitude‚ personality and self-concept). 2) Exogenous factors (These factors are culture‚ reference
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criminalized to trade or consume opium in Hong Kong. Today opium is illegal all over the world. Now we can make a point that criminalizing any behaviour by the law is relatively affected by time and space in general. The certain types of behaviour that is criminalized in early days may not be criminal behaviour nowadays and one country that define certain behaviour as criminal‚ other countries may not define as so. But lethal crimes such as murder‚ rape and robbery-crimes that have obvious victims and
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Change Management and Organizational Development C. Samuel‚ Lecturer in Business Administration‚ C.S.I. Jayaraj Annapackiam College‚ Nallur‚ Tirunelveli District. 627 853. Introduction For effective survival in the industry‚ adaptability is an essential component for every organization. Every organization should change according to the external environment and influences. In adaptable organizations‚ employees are given more freedom in decision-making process. The management also sets broad
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Introduction The comparative analysis of organizational behavior is carried out by taking into account two companies namely Southwest Airlines‚ a leading American airline and British Airways which is United Kingdom’s leading international airlines in British Airways 2.0 2.1 Introduction There is a ton of information out there on organizational culture and about every detail of it you can imagine. The relationship between organizational culture and organizational structure is an important theme that
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INTRODUCTION Total Quality Management (“TQM”) is a management philosophy was originally developed by American statistician‚ W. Edwards Deming after World War II and its principle are then put forward by various researchers such as Deming (1986)‚ Juran (1999)‚ Crosby (1979) and Imai (1986). Such principles comprise the Deming triangle‚ Juran Trilogy‚ concept of zero defect and Kaizen approach etc. Total refers to every process‚ every activity and every people of the organization whereas Quality is to satisfy
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The word politics is taken in a negative sense in most of the situations. Despite of this widely held belief‚ politics can be found everywhere right from home to the organization or the country level. Politics exists in every place where there are more than one person seeking same resources which are limited. Intentionally or unintentionally‚ everybody plays politics in one or the other way to serve their purpose and it proves to be helpful for someone while considered as “dirty” by others who are
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