experiences) -Johari Window: (p.174) - Disclosure and closeness: (p.175) + Disclosure: are more frequent early in relationships Reciprocity is important ----- Fosters trust and comfort + Closeness: when closeness declines‚ so do disclosures - Communication Highlight (p.178) - Defensive or supportive climates (p.179) 1) Evaluation: judgments‚ value terms ---- “You” language “ This report is poorly done” Description: describe behavior without judgment ---- “I” language “This report doesn’t include
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There are many definitions of marketing and the better ones are focused upon customer orientation and satisfaction of customer needs. I have chosen two different definitions of marketing and through them I attempt to give an overall view of what marketing largely is about. The first one is from The Chartered Institute of Marketing: “Marketing is the management process that identifies‚ anticipates and satisfies customer requirements profitably.” (The Chartered Institute of Marketing (CIM)) The
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Definition of Torture. The definition of torture has long been a controversial issue. In the Convention Against Torture in which the United States was one of the parties that signed on‚ torture was defined as “any act by which severe pain or suffering‚ whether physical or mental‚ [was] intentionally inflicted on a person.” Unsatisfied with this broad definition‚ John Yoo wrote a memo to the counsel to the President‚ Alberto R. Gonzales‚ attempting to give further meaning to torture. Concerning
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Definition of SME: Existing definition of SME is recommended by Better Business Forum and accepted as a uniform one by Ministry of Industry and Bangladesh Bank. Criteria of the definition of SME are given below: Bangladesh Bank Definition of Small Enterprise: Small Enterprise refers to the firm/business which is not a public limited company and complies The following criteria: Serial No. Sector Fixed Asset other than Land and Building (Tk.) Employed Manpower (not above) 01. Service 50
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one‚ for they are simply referred to as “heroes.” But what makes an individual a hero? What are the qualities that make a hero? Many things have been taken into account‚ and there have been many definitions‚ from dictionaries‚ to the extended definitions‚ and finally to our military’s definition of what it truly means to be a real hero. Webster’s dictionary defines a hero as an illustrious warrior; or a man admired for his achievements and noble qualities. This puts into perspective what we
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DEFINITIONS OF LEISURE 1. Read carefully all these definitions of Leisure and select the meanings you prefer; then make up your own complete definition and write it down. After reading the definitions of Leisure carefully‚ the two that I believe are most complete and representative of the concept we nowadays see as Leisure are: “Leisure is a state of mind which ordinarily is characterised by un-‐obligated time and willing optimism. It can involve extensive activity or no activity. The key ingredient
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Definition of a Friend What is a good friend? What is a definition of a friend? Many people have friends that they can count on there fingers and toes for anything. Others have ok friends that are there when they need a favor or something. There are a lot of definitions of what a friend could be. Someone who has a close relationship of mutual affection and trust with another is the dictionary’s definition of a friend. Although there are allot of definitions of a friend‚ the one
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1. What is meant by effective communication? Why is mutual understanding at the heart of any definition of effective communication? Communication is the process of transmitting information and understanding from one person to another. Effective communication means a successful transfer of information‚ meaning‚ and understanding from a sender to a receiver. The mutual understanding at the heart is significant point that communication always involves at least two people: a sender to a receiver
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restaurant employee will answer “customer satisfaction.” When pressed to provide a specific definition and measurement‚ few can do so. There is an old maxim in management that says‚ “If you can’t measure it‚ you can’t manage it‚” and so it is with quality. If strategic management systems and the competitive advantage are to be based on quality‚ every member of the organization should be clear about this concept‚ definition‚ and measurement as it applies to his or her job. Harvard professor David Garvin summarized
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When I here the word hero the first things that come to me are the words bravery‚ courage‚ honesty and faithfulness. In my opinion‚ everybody has their own definition of a hero but yet all the definitions have general similarities. A hero can be a complete stranger‚ or someone you see everyday. Sometimes there real‚ other times there fictional. A hero can be someone with courage and strength‚ and other times just someone that was there for you when no else was. Most importantly I feel a hero helps
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