and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type | Name of organisation | Description of products and services | Commercial organisation | Cleaning firms | Cleaning company offering cleaning services. This company for
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Public services: Unit task 2 How the IRA have affected the UK Public services between the 1970 – 1990s? The IRA is the first irish republic army who were terrorists in the 80s in the UK and they bombed one of the buildings that had a member of parliment in but worstley they affected the UK because of thr destructing they caused for example they would put bombs in bins so that they would explode by civilians and they would use people to walk into buildings with bombs strapped to them in order to
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Topic: The field of Human Services are well defined‚ contacting the objective of meeting human needs with proper knowledge‚ focusing on prevention‚ remediation of problems‚ and maintaining a obligation to improving the general quality of life of service populations “What Is Human Services?” “What Is Human Services?” “Web. 23 Feb. 2015.” Rhetorical Purpose: Vocational Rehabilitation is a program that provides individualized vocational rehabilitation and supportive services to eligible individuals
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In today’s world there are many Public Service Announcements that are used to bring recognition about current problems that are going around in our societies today. Creating any type of PSA‚ the developers have to contemplate all the ideas‚ and what elements would best suit audiences. They also have to scrutinize what elements would be most successful in bringing about change on the issue being discussed. In this effective Public Service Announcement that the American Society for the Prevention
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Public Service Announcement Have you ever seen a pet that has been left in a hot car in the summer? This is a public service announcement about pets being let in cars in the summer basically cooking them. Today I will be talking about what it does to the animals how you can prevent this from happening‚ and if you do find a pet in a car. I will first talk about how to help if you do find a pet locked in a car. And sadly Leaving them in the cold may lead to death • Take down the car’s make‚
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Formal Letter This is a formal letter used to send information out to external parties. This specific letter is used to engage students in an exciting opportunity and potential career option. Letters are used by all in the public services and this letter that I have has been given is used by someone in the armed forces as they need to tell the headteachers about an excellent challenge for their students. Letters like this are used to inform someone about a meeting that will be happing at a certain
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From completing the mind map of different leadership styles‚ describe the different leadership styles used in the public services. LEADERSHIP STYLE | DESCRIPTION | ADVANTAGES OF THIS STYLE OF LEADERSHIP | DISADVANTAGES OF THIS TYPE OF LEADERSHIP | Authoritarian | Is a leadership style characterized by individual control over all decisions and little input from group members. Autocratic leaders typically make choices based on their own ideas and judgments and rarely accept advice from followers
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The intricacies and challenges in the realization of public housing delivery in Nigeria. By G. O.Mudashir and M.D. Ahmed‚ phD. Department of Architecture‚ Ahmadu Bello University‚ Zaria. e-mail: gafarmudashir@yahoo.com mdahmed58@ yahoo.com Keywords: Housing‚ development plan‚ housing quality‚ housing quantity and housing finance. ABSTRACT While decent housing is important to every individual and nation‚ housing crisis remains one of the global problems and a grave and rising challenge
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Service Quality— From Definition to Measurement Introduction In recent years‚ more and more companies start to concentrate on the quality of their products. The products could be tangible as physical goods‚ or intangible like the service. This article is more about the service product. Since the service has no tangible form‚ the service quality is difficult to measure. Businesses want to get the information about the customers’ perceptions of the service they provided. Then they need to measure
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Gap between service delivery and external communication: consumer expectations are highly influenced by statements made by company representatives and advertisements. The gap arises when these assumed expectations are not fulfilled at the time of service delivery. According to the statement provided by the official website of Hkexpress‚ That’s why we have invested in state-of-the-art Airbus A320 aircraft; to get you to your destination safely‚ on time‚ every time. If customers just focus on the
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