rental market. Given their current dominance in the market‚ relationships with auto shops/dealerships/insurance companies‚ and reservation system’s direct interface with insurers‚ Enterprise is the most well positioned car rental company for discretionary and insurance repair/replacement rentals. Dominance - Enterprise initially sacrificed investment in the airport market in order to dominate the local market. With its 6‚000 branches‚ one wonders how Avis/Hertz would begin to match Enterprise’s
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Public Bank Berhad Background 46-Year Journey of Growth Conceptualised as ’a bank for the public’ by its Founder and Chairman‚ Tan Sri Dato’ Sri Dr. Teh Hong Piow‚ Public Bank commenced business on 6 August 1966‚ and was listed on the Kuala Lumpur Stock Exchange (KLSE) on 6 April 1967. To-date‚ the Public Bank Group has grown into a premier banking group in Malaysia‚ with overseas market presence in Cambodia‚ Vietnam‚ Laos‚ Hong Kong‚ China and Sri Lanka. Public Bank Group is the third largest
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CHAPTER II: LITERATURE REVIEW This chapter collects the necessary literature used to be as the theoretic base to guide the research direction and to develop appropriate scale for measuring customer satisfaction in leisure industry. Earlier researchers found that there has been a close association between research on consumer satisfaction and quality measurement‚ therefore‚ the SERVQUAL model is chosen to apply in this context with some modifications. 2.1 Customer satisfaction A variety of researcher
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Davenport’s article “Putting the Enterprise into the Enterprise System” discusses the pros and cons of Enterprise Systems. These systems gather data—manufacturing‚ sales‚ logistics‚ financial‚ etc.‚ and then pull this data into a central warehouse that helps companies make informed business decisions. However‚ the Article’s main theme is‚ that while these can be powerful tools for an organization‚ the adoption of a cookie cutter solution may be counterproductive. The part that most interested me
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COMPANY BACKGROUND Nirvana Memorial Park Sdn Bhd (Hereinafter called Nirvana) is one of the subsidiaries owned by NY Multi Corporation Berhad. Nirvana had started the operation in year 1990 Dato’s David Kong had secured development license for 50 acres land in Kajang district. Here is where Nirvana had started their first private garden-like memorial park for non-Muslim. In 20 years of operation‚ Nirvana is currently having 680 acres of land for their eight memorial park and three funeral parlour
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Being a subsidiary of Nestle S.A.‚ of Vevey‚ Switzerland‚ Nestle (M) Bhd. is sharing the same objective of its holding company‚ which is to be recognized as the world leader in Nutrition‚ Health and Wellness‚ trusted by all its stakeholders‚ and to be the reference for financial performance in its industry. The group believes that leadership is not just about size‚ but also about behavior especially trust. They recognize that trust is earned only over a long period of time by consistently delivering
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August 26‚ 2012 Ethical Dilemmas Facing a Profession Healthcare professionals often face complex ethical dilemmas in the workplace. These dilemmas often arise when employment obligations conflict with personal beliefs. An ethical dilemma that is becoming more common in the workplace involves emergency contraception. Emergency contraceptives or morning-after pills are a fiery topic. Some pharmacists are refusing to dispense morning-after pills because it is against their beliefs. Imagine yourself
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Enterprise Architecture Tool Selection Guide Editorial Writer: J. Schekkerman Version 5.0 2009 Enterprise Architecture Tool Selection Guide Preface Preface An enterprise architecture (EA) establishes the organization-wide roadmap to achieve an organization‘s mission through optimal performance of its core business processes within an efficient information technology (IT) environment. Simply stated‚ enterprise architectures are ―blueprints‖ for systematically and completely defining
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thorough my practical training period. Secondly I like to thank Universiti Tun Abdul Razak and lecturer Madam Rohana Binti to give such an experience about real life work and working environment in studies plan. Last and most thank to GD Express Bhd to give an opportunity to practice myself and train for real life working environment‚ familiarize me with various function and operation in organization. From the first day enter to GD Express company I was well trained to each and every single
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Level 2 workskills sample assignments and delivery ideas Unit: 28 Planning an Enterprise Activity Delivery ideas Learners should be encouraged to gain an understanding of planning an enterprise activity in a highly applied way. Group working and discussion would be appropriate delivery methods‚ even where the learner’s own assessment evidence needs to be recorded separately. An enterprise activity does not have to be large. The activity can either be producing a product‚ for example
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