provided by the Government of Rio Grande do Sul and Minas Geraias 4 VI. Decision criteria 5 VII. Alternative courses of action 6 VIII. Conclusion and Recommendation 7 I. Time context The year 1999 will be used as the base year for Dell Computer Corporation to resolve the challenges they are facing. II. Point of View The point of view of Mr. Keith Maxwell‚ Senior Vice President for Worldwide Operation of Dell Computer Corporation will be used in the study since his decision
Premium Rio de Janeiro Latin America Brazil
Contents Introduction .................................................................................................................................................. 2 Background of DELL inc ................................................................................................................................. 2 Building long-term relationship with customers .......................................................................................... 2 Creating sales organizational structures
Premium Customer service Sales Marketing
* CASE STUDY 4: MICHAEL DELL LEADERSHIP ORGANIZATIONS & MANAGEMENT LECTURER: NORZAN BINTI ABDULLAH *Trait theory of leadership *Dominant traits that Michael Dell possesses *transformational leadership *4 I’s of Transformational Leadership *Types of Powers *Michael Dell’s Power *Contents *Q1. Apply the Trait theory of leadership‚ identify and describe the dominant traits that Michael Dell possesses? *The trait theory of leadership is a theory based on the personality traits and characteristics
Premium Personality psychology Leadership Trait theory
Dell (DELL) Analysis – At the close of ’07 (results reported in January of ’08)‚ Dell had an outstanding ROE of 76.97%; however things started to change in ’08-‘09 when ROE dropped down to 58.02%. This was caused by a decrease in Net Income which reduced the profit margin‚ as well as a decrease in Total Assets which reduced the equity multiplier. Due to further decrease in Net Income (58% decline) in ’09‚ the profit margin was cut in half. At the same time the sales decreased from $61‚101 to
Premium Financial ratios Value added Profit
Dell is a key competitor in the computer hardware industry. Dell provides its products to the general public‚ governments‚ businesses‚ and educational institutions. Dell operates primarily on two business segments – computers and servers. Dell’s business-level strategy is composed of a focused differentiation approach. In turn‚ the corporate-level strategy Dell uses is a global approach. Dell’ s mission is to be the most successful computer company in the world at delivering the best customer
Premium Innovation Personal computer Business
Introduction Computer/Technology Industry The computer/technology industry has many key players with two of the major competitors being Dell and HP. The computer industry has come a long way since its first inception with the invention of Electronic Numerical Integrator and Computer in 1946. This industry is comprised of many items such as computers‚ monitors‚ printers‚ scanners‚ mainframes‚ servers‚ electronic computer components‚ networking and workstations to name a few. The industry started
Premium Revenue Income statement Net income
[pic] Table of Content: A. Objective B. Brief Background of Dell a) Strategic Vision b) Product Offerings c) Product Levels d) Current Market Situation i. Customer Segmentation of Dell ii. ESL & The Higher Education Planning Team iii. Higher Education Market (HEM) iv. Microcenters e) Competitor Analysis f) SWOT Analysis - Dell in HEM C. Current Problem & Alternatives D. Our recommendation & Action plan E. Intended Learning Outcome A.
Premium Personal computer Marketing
Executive Summary Dell Computer Corporation was established in 1984 and today ranks among the world’s largest computer systems companies. Dell pioneered the concepts of selling personal computer systems directly to customers; offering build-to-order computer systems; and providing direct‚ toll-free technical support and next-day‚ on-site service. The company designs and customizes products and services to end-user requirements‚ and offers an extensive selection of peripherals and software. Dell’s
Premium Personal computer
TABLE OF CONTENT NO | CONTENT | PAGE NO | 1 | Introduction | 4 | 2 | Pull model of supply chain at dell | 5 | 3 | Procurement practices at dell. | 6 | 4 | Improving logistics & purchase practices in an organization | 7 | 5 | Effective usages of it at dell. | 8 | 6 | Air transportation at dell | 9 | 7 | Conclusion | 11 | 8 | Reference | 12 | INTRODUCTION Dell is also committed to a culture of environmental sustainability and responsibility. They continually reduce Dell’s
Premium Supply chain management
CASE STUDY ANALYSIS DELL INC.: TIME TO DISCARD DIRECT SELLING MODEL? Contents 1. Abstract 2. Introduction 3. Methodology 4. Results / Findings 5. Strengths / Weaknesses / Analysis 6. Recommendations / Conclusion Appendices: Appendix A Appendix B Appendix C Abstract Dell is a multinational computer company which managed to stay in the first place of computer system sales for over a decade. Its strong and revolutionized strategy of direct selling computers to the customers
Premium Customer service Personal computer Dell