Dell – Supply Chain Management Case Study 1 Case Contents 1. Introduction......................................................................................................2 2. Dell – Company Overview ...............................................................................2 3. Dell Products and Services .............................................................................3 4. Dell – Key Facts ................................................................................
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market studies what customers want ‚ and then produces computers for stock‚ while Dell lets customers decide what components they want in their computer. Customers ordering via the telephone or ‚ increasingly ‚ via the Internet. In doing so‚ avoid Dell intermediaries becomes more cost carriers. Where competitors more trying to focus on creating services around the product ‚ thereby creating value for the customer ‚ trust Dell more on the customer already has the implementation knowledge required to do
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Situation Statement Dell Computer Corporation was founded in 1984 by Michael Dell. From the early 1990s until the mid-2000s‚ Dell was ranked as a PC market leader relying on their distinctive marketing pattern “Direct Model” which undertook direct communication with customers and provided customized products. Recently‚ the PC industry is facing inconceivable worldwide competition‚ and Dell is gradually losing their competitive advantages by using its direct model in critical business segments
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see how forces of competition influence the profitability of the market players. (See Appendix 1 for detailed description of how does certain parameter influence the market.) Entrance barriers are: The initial investment is relatively low (1.1) Brand loyalty is average to low (1.2) Switching costs of the market player are average. (1.3) The threat of new competitors lowers the profitability of the market Customers bargaining power: It is very hard for the customers to join forces and fight
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Dell – Kelby Allen The just-in-time (JIT) inventory method is a method of inventory management. “The goal of these concepts‚ contrary to popular belief‚ is not to reduce inventory‚ although that ’s an appealing side benefit. Instead‚ JIT (like its imitators) is a continual process aimed at eliminating waste and solving problems throughout the supply chain” (Minahan‚ 1997‚ p. 45). Since its inception in 1984‚ Dell Corporation‚ Inc. has set itself apart from competitors through innovation and creativity
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market‚ the organization can identify which customers that can match with their products and services. In Dell‚ the segmentation is a backbone for them. There are two segmentation criteria in Dell; segmenting consumer market and segmenting business market. In the segmenting consumer markets‚ there are geographic‚ demographic‚ socio-economic‚ behaviour and psychographic segmentation. In Dell‚ the purpose to segment the consumer markets is focus to the personal users or for home users. The geographic
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because company intended RedBull to be drank whenever consumers needed a lift‚ whether it was morning noon or night. This way Redbull consumption would not be limited to certain occasions or activities. 2. The primary key for RedBull Student Brand Managers was that they had to explain the products benefits and encourage customer to drink full can for maximum benefit. 3. Management team in the U.K. altered RedBull marketing formula in three ways: marketed RedBull as sports drink; did not
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and Rewards Strategy. Dell’s benefit plans are designed to maintain and enhance employee productivity and further Dell’s operational goals by assisting employees as they plan for major life events‚ such as illness‚ disability‚ retirement and death. Dell ties benefit program design and costs to market median; however‚ "Employee Perceived Value" may be above market. Benefits are appropriate rather than cash compensation when: Required from a legislative or competitive standpoint; More efficient from
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model. The traditional model startsed with manufacturers building computers‚ they distributed them to dealers who sellold them. Dell started with selling PCs directly to end users. In China they also used the ‘dual system’ model (using both direct sales and distributors). An important feature necessary for the direct sales model to be successful is an efficient supply chain. Dell had this efficient supply chain‚ you can call this another FSA was its efficient supply-chain.as well. The macro-level requirements
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MANAGEMENT SUBMITTED BY INFORMATIVE ABSTRACT This case study is based on the supply chain management of two notable PC manufacturing MNCs‚ Hewlett-Packard and Dell. The objective of this case study is to compare the effectiveness of the standardized process followed by HP to the innovative process of Dell‚ The Direct Model. DESCRIPTIVE ABSTRACT A comparative case study was done between two electronics giants Hewlett-Packard (HP) and Dell.inc‚ on their supply chain management
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