system has also enabled utilizing different or new resources in the operational model development that weren ’t exposed to the original business strategy. Dell ’s business strategy has been differentiation through low cost‚ speed of delivery‚ and customer service by integrate logistics‚ manufacturing‚ distribution‚ inventory management. Dell ’s SCM strategy is perfectly aligned with its business strategies. Some of specific strategy has been just-in-time manufacturing model which reduces the inventory
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Cpk • Cp - see Natural Tolerance decreases with spec width - see Natural Tolerance • • decreases with spec width Cp = 1 for centered process - natural tolerance =spec width Cause and Effect Diagram - Fishbone Diagrams - Ishikawa Diagrams • • • • • • • • used to identify and organize potential root causes problem solving analysis done by brainstorming common categories - Measurement‚ Materials‚ People‚ Process‚ Equipment‚ Environment ask “Why?” 3 times to get to root
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Operational Excellence Classified - Internal use Operational Excellence is: Our strategy to achieve transformational results One common language‚ tools‚ and processes The umbrella for our many improvement initiatives Our key strategy to become Green and Lean The method to develop our high-potential talent OE culture will lead us to the 2020 vision o Maximize the long term cash flow for the Bottlers and the Company o Operate with the best cost in our logistics‚ production and commercial
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Since 1998‚ Dell has faced challenges by competing in an industry that is becoming increasingly commoditized. Decreasing growth in their primary market segment and lost PC sales due to the number of growing substitutes have contributed to Dell’s decreasing profits. In 1997 Dell had a substantial dual advantage over industry leaders‚ but in recent years the wedge between Dell’s costs and consumers’ willingness to pay has been reduced. Loss of industry attractiveness as well as competitive position
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north‚” my mom says. Everyone stares at her besides my dad. “We are going to the Wisconsin Dells instead!!” my mom shouts with excitement. My sister gets a tiny bit mad that the dogs are not coming but‚ overall everyone is excited. My mom said that she was going to tell us the surprise when we got there but‚ my sister asked why the dogs were not going so that gave it away. We start to drive to the Wisconsin Dells. We stop at McDonalds. I get some nice chicken nuggets with ranch. The chicken nuggets were
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Trends Towards Holistic Thinking In Management Trends towards holistic thinking in "QUALITY MANAGEMENT" (in Manufacturing Sector) Quality as a concept has been widely used for the improvement in the performance of organizations. In its initial stages it was applied only to the manufacturing sector‚ but subsequently it spread to the services and other sectors. Over the years the definition of quality has been revised from being applied only to products; subsequently quality initiatives have
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Certified Sixsigma Greenbelt Handbook Practice Questions (Selected from the past ASQ Exam questions and Study guide to match the BOK and Cognitive levels) 1. The following is a sample data set. 10 8 8 6 5 What is the variance of this data set? a. 3.0 b. 3.8 c. 7.3 d. 7.4 Ref: CCT Study Guide Q7 2. An auditor should use a histogram in a quality audit to do which of the following? a) b) c) d) Provide objective evidence that the auditee uses statistical process control (SPC) Expose patterns that
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Dell ‘Kinotop’ – self-charging laptop based on kinetic energy. ‘Kinotop – you care‚ you work‚ you save’ Zoja Micunovic A4021609 MSc Marketing Intake 5 1. Introduction 1 The purpose of this report is to research and evaluate the UK consumer in order to launch an innovative ‘Kinotop’ laptop computer which would expand Dell’s target B2C group and also market share in the UK and establish ‘Dell Kinotop’ as a new ‘must have’ item amongst professionals between the ages of 35-50 which self recharges
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Total Quality Management Program: BBA Section: A Final project Submitted to: Mr. Haris Aslam Submitted by: Usman Riasat 094005118 Humza Arshad 094005138 Ahmed Ali Awan 094005182 Muhammad Saad 094005199 DATE: 29-12-12 REMARKS _____________________________________________________________________________________________________________________________________________________________________________________
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Quality – term used by customers to describe their general satisfaction with a product/service Quality dimensions: 1. Customer satisfaction 2. Employee involvement 3. Continuous improvement in performance Customer Satisfaction 1. Conformance to Specifications – process performance standards; relates to consistent quality‚ on-time delivery‚ or delivery speed 2. Value – how well a service or product serves its intended purpose at price customers are willing to pay‚ relies on customer’s expectations
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