2008/09 Operation Management: Dell 1 Introduction Dell is a technological sales company which performs their business in the whole world as is possible to see in the following diagram. With a net revenue of $61‚133‚000‚000 is the second largest computer manufacturer company in the word and the number one in United States. Dell focuses on Business to Business(B2B) and Business to Consumer(B2C) commerce to satisfy their business and individual customers. Dell differentiates between classes of
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INTERNAL ENVIRONMENTAL ANALYSIS An organization ’s external environment has three components: the remote environment‚ the industry environment‚ and the operating environment. The Remote environment is made up of economic‚ political‚ social‚ technological‚ and ecological factors. The industry environment is made up of entry barriers‚ supplier power‚ buyer power‚ substitute availability‚ and competitive rivalry. The operating environment is made up of competitors‚ customers‚ labor‚ and suppliers
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Introduction: Product and services design is playing important roles for an organization to go though business. As companies choose different ways to design their products and the type of services they provide. Which include: standardization‚ mass customization‚ delayed differentiation‚ modular design‚ and robust design. Deciding which method to use is very important along with deciding the company’s target market. Deciding the right method‚establishes good productivity and efficient way
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BRIEF SUMMARY The desire to unseat its closest rival Hewlett-Packard in market share war in Australia has driven Dell dramatic change in the service strategy. Dell was successful by selling machines directly to customers – mostly business – by phone or over the internet. However‚ some analysts believed that its new strategy of selling through retailer is an uphill struggle (Koenig‚ 2008). As Barry Jaruzelski‚ a partner at the consulting firm Booz & Company said: “Now that so much of the market is
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Dell Computer Case Questions Please provide a detailed answer to each of the following six questions for the Dell Computer case. 1. What has made Dell Succeed to date? 2. What is Dell’s position in the industry to date? 3. An August 12‚ 2002 Business Week article‚ indicated that by 2007 Dell intended to double revenues to $60 billion. How should Dell go about building the nearly $6 billion annual sales growth needed to achieve that target? 4. What are the implications
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Batch Production Batch Production is a way of creating items in bulk. In batch production‚ general-purpose equipment and methods are commonly used to produce small quantities of items that will be made and sold for a limited time only. Usually a similar design and process will be used to make a new product‚ cars are a good example of this. Often after car has been made another version will be created that has got new features. In batch production specialized tools or items for construction purposes
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Executive Summary Purpose: Global Micro-Computer (GMC) provides the most reliable‚ innovative‚ affordable computer products and services‚ to meet the needs of fast-pace business. Our Mission is to serve our customers’ needs beyond and above global market expectations. GMC is an international company whose quality computers are efficient and easy to navigate. Key Facts: In the initial test market‚ we took a conservative approach in building brand and market share. This did not yield the
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Michael Dell founded Dell in 1984 at the age of 19. Steve Jobs and Steve Wozniak designed Apple Computer on April 1‚ 1976. As both companies continue to grow they have contributed to a wide impact on competiveness and efficiency towards strategic goals. Dell Computer Corporation is one of the most visible success stories in the computer market. By selling personal computers directly to customers over the Internet‚ offering a build-to-order sales system‚ and then linking suppliers‚ workers‚ managers
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Introduction Dell Computer Corporation continues to have successful growth due to its innovative “built to order” business model and customer service focus which includes direct selling. Dell’s ability to maintain low levels of finished goods inventory minimized the cash conversion cycle to a high extent‚ thus minimizing the need for costly working capital. In past years‚ Dell has mainly financed its operations internally and secondly through the issuance of shareholder equity and small amounts
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Dell SWOT Analysis Strength: one of the best known brands in the world first PC maker to offer next-day‚ on site product service direct to customer business model‚ without distribution retailers uses the latest technology low operating cost because of cutting out retailers and supplies directly to customers each system is built to order to meet each customer’s demands and specifications not a manufacture‚ parts are made by suppliers‚ Dell assembles with relatively cheap
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