Introduction to International Business Case 4: Dell 1. Dell’s most important FSA is their direct selling. Other FSAs are their behavior with the customer and their high level of inventory. These FSAs can be summarized with the 3 golden rules of Dell: ‘never sell indirect’‚ ‘disdain inventory’ and ‘always listen to the customer’. The macro-level requirements for the direct sales model to be successful in Dell’s case are the customers’ behavior in the 1980s. The customers became very sophisticated
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Mortimore and I have provided a detailed case analysis based upon “Dell‚ Inc. in 2006: Can Rivals Beat its Strategy?” In 1984‚ Michael Dell formed a company now known as dell‚ Inc. with a strategy to sell build-to-order computers directly to its customers. Customers would have to phone‚ fax‚ or order their custom built computers which eliminated the expense of middlemen known as resellers. Between the years of 1986-1993‚ Dell had to refine its strategy in order to gain market-credibility against
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direct business model is one in which a company bypasses the dealers in the supply chain and supply directly to the customers. The company following a direct business model treats suppliers and service providers as if they are inside the company. Dell uses this Direct Business Model very efficiently. It buy passes the dealers in the supply chain building each to order. It uses technology to blur the traditional boundaries between users‚ suppliers‚ manufacturers. This model is named virtual Integration
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The case study chosen for this analysis focuses on Dell’s ever-changing presence in the China market. Dell has significantly enhanced its presence in the country. In addition to two manufacturing operations in China‚ Dell has an Enterprise Command Center in Xiamen that provides customers with mission-critical enterprise services‚ and a global design center in Shanghai. Dell’s unique‚ customer-focused direct model has earned it significant‚ rapidly growing business from customers of all types‚ ranging
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Case 5:"Dell Inc. in 2008: Can it Overtake Hewlett Packard as the World Leader in Personal Computers?" Question 1: a. 1992: Michael Dell becomes the youngest CEO of a Fortune 500 company at age 27b. b. Michael Dell has been the key factor for Dell‚ Inc. growing into the corporation it is today. In my opinion‚ his top 5 key strengths that helped Dell‚ Inc. grow include: 1. Competitive nature 2. Foresight & Vision 3. Willingness to take risks 4. Aggressiveness 5. Ability to execute c. 5 Tasks
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History of DELL: [pic] ➢ Founded by Michael Dell in 1984 ➢ The single concept: Selling computer systems directly to customers ➢ Designed and built the first computer system of its own design in 1985 ➢ Was one of the first computer companies to send a technician to homes to service personal computers in 1985 ➢ Introduced the 316LT‚ the company’s first notebook computer in 1989 ➢ Joined the top-five computer system makers worldwide
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Revitalizing Dell From the early 1990s until the mid-2000s‚ Michael Dell and his company thrived in the tumultuous personal computer industry. Revenue of Dell Inc. rose from $3.5 billion in 1993 to $55.9 billion in 2005‚ making Dell the world’s largest producer of PCs‚ while net income climbed from $149 million to $3.6 billion. In many of those years‚ Dell earned more on PCs than all of its main rivals combined‚ and among top vendors‚ only Dell consistently reported positive margins on PCs.1 Dell owed
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Dell Case Study Part A TABLE OF CONTENTS Introduction and Company Background……………………………………………………………………………………….3 Key Offerings………………………………………………………………………………………………………………………………..4 Perceptual Map…………………………………………………………………………………………………………………………….5 SWOT Analysis………………………………………………………………………………………………………………………………6 Concept Generation……………………………………………………………………………………………………………………..6 Works Cited…………………………………………………………………………………………………………………………………..7
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Brief Outline This case is regarding Dell computers financial status in the period from 1991 to 1995. In this analysis we intend to highlight the various issues related to working capital experienced by the company. What makes this case interesting is the turnaround of Dell’s financial structure which in turn led to its recovery from seemingly major liquidity issues. To give a brief outline‚ this study enlightens one on how a fast growing company can get into trouble due to mismanagement of cash
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1.Straightforward. Unique. Powerful. Dell has based its success on a simple concept: maximizing their understanding of our customers’ needs‚ and then fulfilling them with superb value; high-quality‚ relevant technology; customized systems; superior service and support; and products and services that are easy to buy and use. Their continuously evolving strategy combines a revolutionary direct customer model with new distribution channels to reach more consumers and small businesses. So that their
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