Teknologi Bandung 2012 School of Business and Management Institut Teknologi Bandung 2012 MM6052 – Consumer Behavior Profiling Potential Customer for Buying‚ Having‚ and Disposing of Laptop Syndicate 7 | Friska Ardniyani | [29111380] | Reski Mapriharto | [29111326] | Hanna Friska | [29111020] | Gilang Surawijaya | [29111350] | Hilda | [29111304] | | | MM6052 – Consumer Behavior Profiling Potential Customer for Buying‚ Having‚ and Disposing of Laptop Syndicate 7 |
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Mkg203 Marketing segmentation Market segmentation is the process that dividing a market into different subgroup based on the customer’s needs and wants or characteristics and to gain a competitive advantage within the segments (Schiffman‚ Bendall‚ O’Cass‚ Paladino‚ Ward‚ & Kanuk 2008‚ p.30). The strategy of market segmentation had been widely adopted in global countries such as China and Australia. Demographic segmentation: Demographic segmentation variables involve age‚ sex‚ marital status
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TRAVEL BEHAVIOUR *TASK 1: Identify and analyse the decision-making units (DMU’s) for the two decisions made in the Case Study (Richard’s travel to Paris and Richard and Heather’s holiday plans): A) Work: Richard usually travel from Paris to England and vice versa by plane and when he arrives at both airports he take a taxi to arrive at his destination. His friends are not in accordance with it because of the pollution. Heather‚ his girlfriend makes a purpose that consists in supersede the
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Consumer behavior Simona Romani Chapter 1 – Consumer motives and values Motivation (I) Motivation is a driving force that moves individuals to take a particular action; this driving force is produced by a state of tension‚ which exists as a result of an unfulfilled need. Need Satisfaction Homeostasis We strive for a state of equilibrium (Homeostasis) Physiological needs (e.g. hunger) move us away from this But so do social and psychological needs Deprivation Motivation (II) Biogenic
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Toyota Global Vision and Strategy The ‘Toyota Global Vision’ announced in March 2011‚ is an articulation of what kind of company we want to be — what kind of company we ought to be. It clarifies our value‚ “we want Toyota to be a company that customers choose and brings a smile to every customer who chooses it.” The ‘Toyota Global Vision’ is a distillation of our resolve towards a better future. The purpose is to unite all Toyota affiliates and employees around the world in a common understanding
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readings are in the packet ) 1 – 5 1. Course Introduction & Consumers as Information Processors TEXT‚ Chapter 1 (especially pp 2-8‚ 14-20) Class Discussion – Recent Shopping Experiences & The American Dream Video: When Is It Good to be Poor? 1 – 7 2. Consumers as Information Processors I TEXT‚ Chapter 3 (47-49 & 59-60) & ch.12 (pp. 246-253) & ch 13 (264-267) Notes on Information Processing (in packet & CANVAS) 1 – 12 3. Consumers as Information Processors II TEXT CH. 4 (pp. 79-83) Form Research
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CONSUMER ANLYSIS: Customer analysis is the process of determining customer segmentation‚ value‚ purchasing behavior and motivation in order to better target marketing and increase sales. We can do a basic customer analysis in following steps: 1.Who are my customers? Which customers are valuable? Which aren’t? There are many ways to determine a customer’s value. One of the most accepted from is using a metric called customer lifetime value (CLV). CLV estimates how much a profit customer will contribute
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the consumer will behave with regard to attitude object. People will go and visit Disneyland in Hong Kong and spend time with the family. 2. Explain how the product manager of a breakfast cereal might change consumer attitudes toward the company’s brand by: The product manager might change consumer attitudes towards the company’s brand by different ways. It could be done by emphasizing the attributes the brand. 1a. changing beliefs about the brand‚ Product manager might change consumer attitude
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firm attempts to study and understand the consumer behavior due to businesses stay in business by attracting and retaining customers (Arnold‚ Price & Zinkhan‚ 2002). That means only gaining a comprehensive understanding of consumer behavior can meet the firm¡¯s marketing goals. According to Solomon (1999)‚ most marketers now recognize that consumer behavior is an ongoing process; decision making unit plays an important role in this process. As the basic consumer decision-making unit‚ family are most
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Market Segmentation Geographic Segmentation Geographic Segmentation is collecting and analyzing information according to the physical location of the customers or other data source. Carrefour marketers use geographic segmentation because they know where to sell their product to increase advertising and sales effect. For example‚ there are different numbers of population among each state in Malaysia then Selangor state consist of most highest population with 51026000 peoples. Therefore‚ Carrefour
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