INTRODUCTION Dell Computers was started by Michael Dell in 1984. Dell’s primary differentiator was its business model. It sold primarily on the B2C market and custom built personal computers on demand. Therefore‚ it had very low inventory by comparison to its competitors. As a result of this‚ Dell was able to operate quite efficiently and profitably in its niche market. By the late 1980’s – early 1990’s‚ Dell noticed that its market share was only 1% of total and that industry amalgamations
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BUSI 410 Business Analytics Module 22: Revitalizing Dell 1 Last lecture • Home Depot revenue (forecasting) • Using correlation to choose lag • Using Durbin-Watson statistic to test missing drivers • Out-of-sample model validation 2 Dell’s success strategies • Direct model (marketing) – “Cut out the middlemen.” – NC born Harlem drug lord Frank Lucas • Mass customization (design) – Modularity – Component commonality – Postponement • Lean manufacturing (operations) – Just-in-time
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Dell working capital case Dell’s build to order system created a very different balance sheet. We want to assess their competitive advantage in working capital at the time of the case‚ evaluate how they funded growth at the time (1996) and evaluate potential ways to fund projected sales growth of 50% in 1997 through use of internal funds. 1. Calculate their working capital advantage. To do this calculate days sales of inventory‚ payable days and receivables days to find their cash conversion
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CHAPTER 1 THE PAY MODEL LEARNING OUTCOMES ■ ■ ■ Describe how compensation is viewed differently by society‚ stakeholders‚ managers‚ and employees in Canada and around the world. Discuss major components of total returns for work. Describe the four strategic policies in the pay model and the techniques associated with them. Discuss the objectives of compensation in the pay model. ■ A friend of ours writes that she is in the touring company of the musical Cats. In the company are
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many ways‚ the Dell story is a textbook example of American entrepreneurship. Michael Dell began by selling computers from the trunk of his car and quickly rose to being CEO of a highly respected computer manufacturer. Dell’s business model was simple: make computers to order and deliver directly to the customer. As the company grew‚ it encountered growth problem. A maturing industry caused Dell to rethink it’s business model and this case study asks the question‚ “Should Dell continue with its
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Matching Dell 1. Analyzing Dell’s value chain and competitive strategy‚ explain how Dell was able to succeed (build competitive advantage) in the low profitable situation of the PC market. “Value Chain Analysis” is a tool for analyzing the value creation system of competitors. Objective is to develop a value creating system with competitive advantage. A value chain is a chain of activities. Products pass all activities of the chain in order and at each activity the product gains some value. The
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Dell Pursue Growth in a Challenging Environment Problems: - Balancing expansion to retail - Stagnant corporate market (large enterprise‚ government) - Costumer market growing but not significant (home‚ small business) - Downturn economic - New entrants higher‚ rivalry higher (price war) - Bargaining power of supplier high - Leader change -> policy‚ goal - New opportunity market (tablet) - PC market stagnant - Still focusing in US market - US crisis‚ decrese in ability to pay -> demand
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com/otherreports/dellondell.htm. April 10‚ 2003. http://www.mgmt.purdue.edu/centers/seas/Research/Globalization/tsld004.htm May 7‚ 1999. http://www.dell.com/ca/en/gen/corporate/vision_miss.htm. April 10‚ 2003 Dell Computer Corporation http://www.dell.com/html/us/corporate/brochure/global.htm. April 10‚ 2003 Dell Computer Corporation http://www.gonow.com/sicdesc.html?sic_num=3577. April 20‚ 2003. http://www.ibisworld.com.au/industry/KeyFactors.asp?industry_id=265. January 23‚ 2003. Industry." Computer. Feb.
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Matching DELL History: IBM Market Leader in Mainframe –market share 61%‚ starts PC business in ’81‚ in 2 yrs market share is 42% IBM Strategy : • Purchase PC components as against manufacturing inhouse (Main frame) • Open Architecture : OS – Microsoft‚ Microprocessor – Intel ‚ reason‚ to encourage application developers and enhance Peripheral market • Sales : o Largely corporate clients - thought its huge sales force o Retail clients through value added resellers –
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...........…………...........3-5 Dell’s Background………………………………………………………………………5-8 Dell’s Products .................................................................................................8-9 Supply Chain Dell Style (Situation Analysis)‚……………....................…….....10-11 Dell Weaknesses……..................................................……………………………11-13 Recommended Alternative Solutions…………………………………………. ..13-15 Physical Implementation……………………………………………………… Improving the Service Sector…………………………………………………
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