Business Model: Dell Inc. founded by Michael Dell in the 1984 is the world’s largest PC Manufacturer with annual sales of over $54 billion from around 170 countries. The Company was founded on a simple concept; that by selling personal computers directly to customers‚ Dell could best understand their needs and provides the most effective computing solutions to meet those needs. Dell provides computer systems under its enviable "low-cost direct sales model" under which the company maintains full
Premium Sales Personal computer Customer service
SWOT Analysis of Dell Computers Strengths‚ Weaknesses‚ Opportunities and Threats Analysis Dell Computers relies on its Direct Method to sell its products. This model is not perfect.. Addressing its flaws is key to maintaining Dell ’s competitive edge. Dell Computer Corporation started in 1984 by Michael Dell with this very simple premise as its basic foundation: that personal computers could be built and sold directly to customers and by doing this‚ Dell could address their specific needs
Premium Personal computer Dell Customer service
com/otherreports/dellondell.htm. April 10‚ 2003. http://www.mgmt.purdue.edu/centers/seas/Research/Globalization/tsld004.htm May 7‚ 1999. http://www.dell.com/ca/en/gen/corporate/vision_miss.htm. April 10‚ 2003 Dell Computer Corporation http://www.dell.com/html/us/corporate/brochure/global.htm. April 10‚ 2003 Dell Computer Corporation http://www.gonow.com/sicdesc.html?sic_num=3577. April 20‚ 2003. http://www.ibisworld.com.au/industry/KeyFactors.asp?industry_id=265. January 23‚ 2003. Industry." Computer. Feb.
Premium Personal computer Computer Dell
classic‚ loyal Dell customer‚ Sreeja Kapoor is now conflicted between her company’s relationship with Dell and its need for large complex server solutions. Satisfied with the existing Dell support relationship for PCs‚ entry-level servers‚ and networking equipment‚ Kapoor is apprehensive about Dell’s ability to provide the level of extensive‚ high touch support for the larger server products. Critical to her decision to purchase mid-range and high servers and support services from Dell is the reliability
Premium Service Service system Personal computer
Week Six Case Analysis: Dell Direct and Not-So-Direct MRKT 5000 Online Course Julia Huelsmann Dell Direct and Not-So-Direct Case Summary: When the Texas-based Dell computer company started in 1984‚ its creator Michael Dell was interested in having a completely different distribution approach from his competitors. In order to keep costs low‚ minimize inventory costs and cater to customer needs‚ Dell sold directly to customers. By 1997‚ Dell’s distribution model was working extremely
Premium Marketing Dell
Real world situation – Dell Inc. Dell Inc. was founded in 1984 by Michael S. Dell‚ who developed the supply chain formula‚ which would end up making Dell one of the world leaders in PC sales. When applying the resource-based view and the VRIN-framework to Dell‚ it becomes clear that Dell has a definite competitive advantage. Dell’s success-formula combines several resources which are “unique‚ valuable to customers‚ and difficult to imitate”. What makes Dell so special‚ is the fact that it does
Premium Sales Customer service Dell
was ditching classes to sell homemade PCs out of his University of Texas dorm room. Michael Dell was the scrappy underdog‚ fighting for his company’s life against the likes of IBM and Compaq Computer Corp. with a direct-sales model that people thought was plain nuts. Now‚ Michael Dell is worth $17 billion‚ while his 40‚000-employee company is about to top $40 billion in sales. Yet he continues to manage Dell with the urgency and determination of a college kid with his back to the wall. "I still think
Premium Marketing Computer Personal computer
Dell Computer Corporation – Share Repurchase Program Questions: 1. Why do companies use stock options to compensate employees? What are the advantages of stock options relative to cash compensation? What‚ if any‚ are their disadvantages? 2. What‚ if any‚ risks do Dell’s shareholders face from Dell’s stock option program? Draw terminal payoff diagrams to illustrate the risk. Is this risk something that shareholders of Dell expect to bear when investing in Dell? 3. How does Dell
Premium Management Marketing Computer
This rapid success of the Dell Computer Corporation has interested business analysts the world over. The paper from the Harvard Business School is an analysis of the meteoric rise of this company until 1994. It delves into the factors that made the company a success and the kind of strategic decisions that the management of the company needed to make at various junctures. One such strategic decision that the management made was to shift from its existing "Direct Made to Order" business model to
Premium Dell Sales Retailing
DELL INC. Michael Dell is the founder of Dell Inc. He started his business by simple built-to-order concept selling directly to customers. Later on he started direct sales by mail and phone. Dell is the first company to list a website. The profits dramatically increased when Dell started to sell its products through the website. Dell Effect  collective commitment to our customers‚ direct relationships‚ global citizenship‚ team success and winning. Dell’s aim is to create loyal
Premium Customer Dell Sales