Dell Computers Sales Function Paper Week One MKT-445: Sales Tools and Strategies The company chosen is Dell Computers. Dell is a computer sales-oriented company that began in 1984 by Michael Dell in Austin‚ Texas. Dell Computers focuses on customer satisfaction. This does not stop at the final purchase of a computer. This satisfaction started with the idea and the design‚ manufacturing‚ packaging‚ the sale‚ and continues with the technical support after the sale has been made. Without the
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...........…………...........3-5 Dell’s Background………………………………………………………………………5-8 Dell’s Products .................................................................................................8-9 Supply Chain Dell Style (Situation Analysis)‚……………....................…….....10-11 Dell Weaknesses……..................................................……………………………11-13 Recommended Alternative Solutions…………………………………………. ..13-15 Physical Implementation……………………………………………………… Improving the Service Sector…………………………………………………
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Dell had expanded beyond PCs to servers‚ storage‚ and communications equipment Because of the softening of the global economy and the events of September 11‚ demand for PCs was down sharply Dell responded with an aggressive price strategy and reduced costs through workforce reductions and facility consolidations Dell bases its success on its build-to-order‚ direct sales model Because of the tariff-free provisions of Mercosur and the close proximity of Dell’s manufacturing facilities in the
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Case 7-5: Dell Computer Corporation Discussion questions 1. What is Dell’s strategy? Dell’s strategy was based on: • Market leadership as a result of a persistent focus on delivering the best possible customer experience. Direct selling‚ from manufacturing to consumer‚ was a key component of its strategy. • Its reputation as one of the world’s most preferred computer systems companies and a premier provider of products and services that customers worldwide needed to build
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Task3: How does the organizational culture at Four Seasons contribute to its CRM? Organizational Culture A single definition of organizational culture has proven to be very elusive. No one definition of organizational culture has emerged in the literature. One of the issues involving culture is that is defined both in terms of its causes and effect. For example‚ these are the two ways in which cultures often defined. Outcomes Defining culture as a manifest pattern of behavior- Many people use
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Vs [pic] [3] [pic] [4] 3 │BRIEF PRESENTATION [pic] [pic] 4 │MISSION‚ VALUES‚ STRATEGIES‚ CULTURE [pic] Fundamental Principles First [10] In Jim Collins ’ landmark book Good to Great he shares important findings from his five year research project where he and his team compared companies that made a leap to greatness those
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Cardiff Metropolitan University London School of Commerce Subject Title: Integrated Case Study -- Dell Semester: Semester Three Student: FEI WU LSC ID: L0227CHSY1013 University ID: 20066978 Supervisor: Dr. Rajendra Kumar 19/09/2014 Acknowledgement This report is fully of supports from my parents. They give me not only financial support but also materials mentally. My sincere supervisor‚ to my tutor‚ Dr. Rajendra Kumar‚ whose professionalism‚ provided his opportunity‚ patience to encourage me
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Dell 4p’s of the Marketing Mix COMPANY BACKGROUND [pic] [pic] Introduction of Dell Inc. Dell Inc. is a multinational technology corporation that develops‚ manufactures‚ sells‚ and supports personal computer and other computer related-products. Dell Inc. based in Round Rock‚ Texas. Dell Inc. employs more than 82‚700 people worldwide. Dell Inc. grew during the 1980s and 1990s to become (for a time) the largest seller of PCs and servers. As of 2008 it held the second spot in computer sales within
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Dell: New Horizon case analysis Problem Dell being one of the most successful companies in the PC industry has a very different path than its competitors. Having a unique strategy‚ Michael Dell has succeeded on positioning it company among its rivals. After many years of success the company is now evaluating it potential to expand. The fast growth of the PC industry opened doors to many industries and challenging Dell’s growth share and revenue. In
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Microsoft Computers Financial Analysis Microsoft is currently the largest company in the computer industry. With a market capitalization of $291 billion‚ Microsoft has built an empire by dominating software sales for personal computers. Stock growth over the past 25 years has increased by more than 30‚000%. However‚ Microsoft’s growth has substantially decreased since the market collapse of 2001(Niemond 25 April 2007). From June 2004 to June 2005‚ Microsoft saw a 33% growth in net income
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