Dell Inc. Discussion Preparation Q1. SWOT analysis of Dell Inc. Strengths Weaknesses • Innovative product design • Not enough retail stores o Insist on new product o Less visibility for Dell design products • Product customization • Low differentiation o Customize products for o Little differentiated from its customer needs competitors besides low
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to International Business Case 4: Dell 1. Dell’s most important FSA is their direct selling. Other FSAs are their behavior with the customer and their high level of inventory. These FSAs can be summarized with the 3 golden rules of Dell: ‘never sell indirect’‚ ‘disdain inventory’ and ‘always listen to the customer’. The macro-level requirements for the direct sales model to be successful in Dell’s case are the customers’ behavior in the 1980s. The customers became very sophisticated and experienced
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Strategic Management: Managing Dell Case 1 Dayna Gibson 100371286 BUSI 4701-003 Word Count:712 Question 1 Bargaining Power of Suppliers- HIGH Although there were many suppliers for computer components‚ “microprocessors were supplied by only a handful of companies.” Pg.3. Microsoft and Intel monopolized the suppliers market as‚ “between 85% and 90% of computers sold conformed to Microsoft/ Intel Standards.”pg.3. With such a high percentage of computers being sold using Microsoft and Intel
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Dell Inc Dell ’s name rings from the desktop to the data center. The world ’s #3 supplier of PCs (behind #1 HP and China-based #2 Lenovo)‚ the company provides a broad range of technology products for the consumer‚ education‚ enterprise‚ and government sectors. In addition to its line of desktop and notebook PCs‚ Dell offers network servers‚ data storage systems‚ printers‚ Ethernet switches‚ and peripherals‚ such as displays and projectors. It also markets third-party software and hardware. The
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Dell Key success factors 1. Culture Dell’s winning ways begin and end with its culture. Dell has created a disciplined culture that relentlessly focuses on optimizing its operational model‚ responding to its customers’ needs and sustaining a self-motivated workforce. 2. Information is a powerful strategic weapon • Information is king at Dell - it is widely distributed‚ analyzed and acted upon. People know where they and their business units stand at any time. • According to Dell:
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Dell case According to the 10-K filed on 30/13/2012 on Dell’s website‚ the following data has been appeared on the fiscal 2012 financial statement. Sales: 62‚071 Total Assets: 44‚533 Net income: 3‚492 Cash flows from operating activities: 5‚527 Number of employee: 2012 109‚400(106700 regular employee and 2‚700 temporary employee) 2011 103‚300(100‚300 regular employee and 3‚000 temporary employee) 39‚900 located in USA and 66‚800 in other countries Dell’s products Dell’s products
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Conclusion Dell became the first company in the information technology industry to establish a product-recycling goal (in 2004) and completed the implementation of its global consumer recycling-program in 2006. On February 6‚ 2007‚ the National Recycling Coalition awarded Dell its "Recycling Works" award for efforts to promote producer responsibility. On July 19‚ 2007‚ Dell announced that it had exceeded targets in working to achieve a multi-year goal of recovering 275 million pounds of computer
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Kevin Rollins on the Soul of Dell Kevin Rollins has served as Dell’s Chief Operating Officer since 2007‚ and has worked for the company since 1996 (“Kevin Rollins: Executive profile & biography‚” 2010). As COO‚ Rollins is responsible for the day-to-day operations of the company. As a former Chief Executive Officer of the company‚ he has extensive knowledge about the workings of Dell. Creating and implementing new business strategies‚ communicating with the public and media‚ and serving as the role
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focuses on Dell’s ever-changing presence in the China market. Dell has significantly enhanced its presence in the country. In addition to two manufacturing operations in China‚ Dell has an Enterprise Command Center in Xiamen that provides customers with mission-critical enterprise services‚ and a global design center in Shanghai. Dell’s unique‚ customer-focused direct model has earned it significant‚ rapidly growing business from customers of all types‚ ranging from large corporations‚ government agencies
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http://jsr.sagepub.com Journal of Service Research DOI: 10.1177/1094670506294666 Journal of Service Research 2006; 9; 113 Denish Shah‚ Roland T. Rust‚ A. Parasuraman‚ Richard Staelin and George S. Day The Path to Customer Centricity http://jsr.sagepub.com/cgi/content/abstract/9/2/113 The online version of this article can be found at: Published by: http://www.sagepublications.com On behalf of: Center for Excellence in Service‚ University of Maryland Additional services and information
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