Database Marketing Methods Getting database list can be fairly straightforward if they have their own customer. But even then‚ Citibank Singapore may have to develop more sources to obtain additional customer data about your customers. Here are some of Citibank in-house records collected that can be used to develop the customer database: Sales Receipts/Invoices/Order Forms These documents give Citibank the following information of customer buying behaviour: date of last purchase‚ dates of all
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Business Model Dell has managed to become remarkably successful in a short span of time by following a direct "business to customer" model. By selling computers directly to customers‚ they have been able to best understand their needs and provide effective solutions to meet those needs. Dell built PCs to order‚ so customers received only what they wanted. Dell ’s just-in-time inventory system allowed them to order only parts that customers demanded‚ thus keeping the minimal inventories and
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trying to predetermine based on market studies what customers want ‚ and then produces computers for stock‚ while Dell lets customers decide what components they want in their computer. Customers ordering via the telephone or ‚ increasingly ‚ via the Internet. In doing so‚ avoid Dell intermediaries becomes more cost carriers. Where competitors more trying to focus on creating services around the product ‚ thereby creating value for the customer ‚ trust Dell more on the customer already has the implementation
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Michael Dell – Leadership Case Study Case Study Please note: This case study was compiled from published sources‚ and is intended for use as a basis for class discussion and for information purposes only. While care is taken to ensure correctness of the facts‚ accuracy of information cannot be guaranteed and the content should not be taken as a substitute for professional advice. Unauthorized distribution of this document electronically or otherwise is prohibited. Please contact info@casestudyinc
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macro-level requirements for the direct sales model to be successful? What are the major advantages of the direct model‚ compared with the traditional channel strategy in the computer business? Dell’s most important FSA is its direct sales model. The traditional model startsed with manufacturers building computers‚ they distributed them to dealers who sellold them. Dell started with selling PCs directly to end users. In China they also used the ‘dual system’ model (using both direct sales and distributors)
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Executive Summary Statement of the Problem Dell‚ Inc. (Dell) is in the personal computer (PC) industry‚ and is ranked within the top 3 companies of the PC market segment. Despite ranking second in computer sales during 2008‚ Dell has decided to analyze a potential investment for a new technology that creates a permanent personal picture or message on the laptop casing. This laser etch‚ Monet technology‚ is provided by a small company in France for $10 million (technology rights). The proposed
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Enhancing Business-Community Relations Wipro Case Study by Aparna Mahajan1 with Kate Ives2 October 2003 www.new-academy.ac.uk www.teriin.org www.unv.org ‘Enhancing Business-Community Relations’ – Wipro Case Study‚ India Contents 1. Introduction....................................................................................................................................2 2. Company Profile ...................................................................................................
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Fresh Direct Case Study FreshDirect 23–30 Borden Avenue Long Island City‚ New York 11101 U.S.A. Telephone: (718) 928-1000 Fax: (718) 433-0648 Web Address: https://www.freshdirect.com/ Business Type: Online Grocery Private Owned Company Background – History FreshDirect on-line grocery was founded in 1999‚ by Joe Fedele‚ and Jason Ackerman. Started as an on-line option to traditional grocery stores‚ the company specializes in delivering a wide variety of about 5‚000 items. Sales of such
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Dell Computer Case Study Nova Southeastern University Dell’s Success Michael Dell at the age of 19 founded Dell in 1984‚ a company best known for selling affordable personal computers and laptops. As a pre-med freshman at the University of Texas at Austin‚ Michael starts a new computer business under the name of PC’s Limited. His vision carried over to Dell with the idea of customer experience as a differentiator with risk-free returns and next-day‚ at-home product assistance. Dell a very successful
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Usefulness of the Non-Mydriatic Fundus Camera to the Direct Ophthalmoscope for Medical Education Summary Since fundus examination is essential for some cases to evaluate the health of the eye. Ophthalmoscope is a basic instrument for examining the fundus. However‚ it has many clinical and educational restrictions. Therefore‚ invention of non-mydriatic automatic fundus camera could benefit clinical practice as well as educational purposes. In this study I focus the light on the ability of 5 medical student
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