Contents 1. Introduction 3 1.1. Background 3 1.2 Scope of supply chain 4 1.3 Why to use e-business Strategies to manage supply chain 4 1.4Dell’s supply chain management 5 1.5 Rationale of the study 6 1.6 Research Questions 6 1.7 Research Objectives 6 2. Literature Review 8 2.1 Supply Chain Management 8 2.2 Why to manage supply chain 9 2.3 E-business Strategies and Supply Chain Management 9 3. Methodology 12 3.1. Methods of Research 12
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BUSI 410 Business Analytics Module 22: Revitalizing Dell 1 Last lecture • Home Depot revenue (forecasting) • Using correlation to choose lag • Using Durbin-Watson statistic to test missing drivers • Out-of-sample model validation 2 Dell’s success strategies • Direct model (marketing) – “Cut out the middlemen.” – NC born Harlem drug lord Frank Lucas • Mass customization (design) – Modularity – Component commonality – Postponement • Lean manufacturing (operations) – Just-in-time
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Dell working capital case Dell’s build to order system created a very different balance sheet. We want to assess their competitive advantage in working capital at the time of the case‚ evaluate how they funded growth at the time (1996) and evaluate potential ways to fund projected sales growth of 50% in 1997 through use of internal funds. 1. Calculate their working capital advantage. To do this calculate days sales of inventory‚ payable days and receivables days to find their cash conversion
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March 4‚ 2011 Case-Revitalizing Dell I. Diagnosis Question 1: The most critical shifts in Dell’s contextual factors‚ including industry dynamics‚ trends‚ technology changes and shift of the competitive landscape are following: The industry has changed significantly over the last 20 years. The traditional business model in the PC industry was inside-out‚ supplying machines based on orders from distribution‚ resell and retail channels‚ thus following the indirect selling concept. Dell’s direct
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many ways‚ the Dell story is a textbook example of American entrepreneurship. Michael Dell began by selling computers from the trunk of his car and quickly rose to being CEO of a highly respected computer manufacturer. Dell’s business model was simple: make computers to order and deliver directly to the customer. As the company grew‚ it encountered growth problem. A maturing industry caused Dell to rethink it’s business model and this case study asks the question‚ “Should Dell continue with its
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Deploy Asynchronous Service on Separate Server 1. Login to Server as Domain Administrator. 2. Locate the CRM 2011 installation media and execute SetupServer.exe and then proceed through the wizard‚ making note of the following sections: a) On the Specify Server Role page‚ ensure that only Asynchronous Processing Service role is selected to install. b) On the Specify Deployment Options page‚ in the Enter or select the name of the computer that is running SQL Server to use with the deployment‚
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Michael Dell is the founder and the chairman of one of the most successful computer companies in the world. He led the company on its way to high growth and profitability. The company was always in the forefront of the direct selling concept and currently dominates the personal computer business. Business the Dell Way‚ by Rebecca Saunders studies the leadership and entrepreneurial skills of Michael Dell and his influence over his organization ’s success. The Book brings into light an array of
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companies realize the need of treating customers with utmost care. Therefore‚ searching for innovative ways to manage relationships effectively‚ not only to acquire new customers but also to retain the existing one. CUSTOMER RELATIONSHIP MANAGEMENT: “CRM is the process of managing detailed information about individual customers and carefully managing all the customer ‘touch points’ with an aim of maximum customer loyalty” Acquiring new customers can cost five times more than costs involved in satisfying
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OPEN SOURCE CRM SYSTEMS FOR SMES Marco Tereso1 and Jorge Bernardino1 1 Polytechnic of Coimbra – ISEC‚ Coimbra‚ Portugal a21190968@alunos.isec.pt‚ jorge@isec.pt ABSTRACT Customer Relationship Management (CRM) systems are very common in large companies. However‚ CRM systems are not very common in Small and Medium Enterprises (SMEs). Most SMEs do not implement CRM systems due to several reasons‚ such as lack of knowledge about CRM or lack of financial resources to implement CRM systems. SMEs have
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Matching DELL History: IBM Market Leader in Mainframe –market share 61%‚ starts PC business in ’81‚ in 2 yrs market share is 42% IBM Strategy : • Purchase PC components as against manufacturing inhouse (Main frame) • Open Architecture : OS – Microsoft‚ Microprocessor – Intel ‚ reason‚ to encourage application developers and enhance Peripheral market • Sales : o Largely corporate clients - thought its huge sales force o Retail clients through value added resellers –
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