Running head: DELL COMPUTER CORPORATION Improving the Dell Computer Corporation Heather Mueller Corporate Communications Section One Improving the Dell Computer Corporation The key issues presented in the “Dell Computer Corporation” case study is that Dell needs to align its’ identity with its’ image‚ and stop relying heavily on technology (Dell Case Study P. 58). Increased dependence on technology‚ along with a gap between image and identity‚ can cause complications
Premium Dell Communication Public relations
CASE STUDY ANALYSIS DELL INC.: TIME TO DISCARD DIRECT SELLING MODEL? Contents 1. Abstract 2. Introduction 3. Methodology 4. Results / Findings 5. Strengths / Weaknesses / Analysis 6. Recommendations / Conclusion Appendices: Appendix A Appendix B Appendix C Abstract Dell is a multinational computer company which managed to stay in the first place of computer system sales for over a decade. Its strong and revolutionized strategy of direct selling computers to the customers
Premium Customer service Personal computer Dell
Background Dell traces its origins to 1984‚ when Michael Dell created PCs Limited while a student at the University of Texas at Austin. The dorm-room headquartered company sold IBM PC-compatible computers built from stock components. Dell dropped out of school in order to focus full-time on his fledgling business‚ after getting about $300‚000 in expansion-capital from his family. In 1985‚ the company produced the first computer of its own design‚ the "Turbo PC"‚ which sold for $795. PCs Limited
Premium Personal computer Dell Hewlett-Packard
Contents Introduction .................................................................................................................................................. 2 Background of DELL inc ................................................................................................................................. 2 Building long-term relationship with customers .......................................................................................... 2 Creating sales organizational structures
Premium Customer service Sales Marketing
David Yoffie - Strategy: Taking Dell Private Materials: Michael Dell and the private equity firm Silver Lake today walked away with their prize‚ the computing company Dell‚ having won the approval from a significant majority of shareholders to take the company private in a $25 billion leveraged buyout. Success for Dell as a private company — which it will be within a few months — is by no means assured. Simply put‚ the plan calls for Dell to double down on investments in research and development
Premium Private equity Dell Leveraged buyout
environment and the historical perspective of Dell‚ Michael Dell needs to realize that his nearly 20 year-old business model needs a dramatic change. He needs to get the product in customers hands (before point-of-sale)‚ focus on quality customer support/service‚ and use customer indicators as a sign of what areas need improvement/enhancement within the company. Additionally‚ limited options based on narrow-minded perceptions (only using Intel chips) not only cost Dell market share‚ it also cost them on the
Premium Strategic management Customer service Customer
| IS-560 Enterprise SystemsDePaul UniversityRobert W. Starinsky‚ InstructorWinter Quarter‚ 2004 | ERP Implementation Report of Findings and Recommendations CISCO Systems‚ Inc. Table of Contents Table of Contents 1 Background and Scope 2 ERP Implementation scenario 2 Situation Analysis 3 Conclusion and Recommendations 4 Background and Scope Cisco System‚ Inc is a Computer Technologies company that was founded in 1984. The company’s primary product is the “router.” The router is
Premium Enterprise resource planning Cisco Systems Business process management
levels of management and different modules are implementing. This research paper is highlighting the important features of ERP in the perspective of effective resource utilization tool for organization. Here‚ I have identified pre and post implementation details in the layout sub-components of ERP. KEYWORDS: ERP‚ Resource Utilization‚ ERP module INTRODUCTION In today’s era is rapid development era where everyone looking for fast growth in their work and simultaneously the organization
Premium Enterprise resource planning Human resource management
Implementation of TQM in Manufacturing Industries in the Kingdom of Saudi Arabia Anisur Rahman1 and Muhammad T. Attar2 1‚2 Griffith School of Engineering‚ Griffith University‚ Gold Coast Campus‚ QLD 4222‚ Australia 1 a.rahman@griffith.edu.au and 2Muhammad.Attar@student.griffith.edu.au ABSTRACT Manufacturing industry in the Kingdom of Saudi Arabia has been grown significantly over the last decades due to increased public demand‚ Government’s initiatives‚ and the investors increased interest
Premium Quality management
Biographical information: Good Evening‚ my name is Michael Dell and I am the founder and CEO of Dell‚ Inc. I am 43 years old and live in Texas with my beautiful wife Susan and our 4 children. Abilities‚ traits‚ and experiences: You may not believe this but my fondness of computers started when I was 15 when I took apart an Apple computer and rebuilt it. Well obviously there were no classes on being an entrepreneur in high school‚ so I had a lot to learn on my own. Later on while attending
Premium Leadership Personal computer Laptop