What is the practical Application of text mining? The main practical application of text mining in this case was CRM focused and dealt with the process of how HP employed SAS Text Miner to determine what its most valuable customers were discussing and then how to develop new customer service strategies based on the recurring themes extracted from text mining. In HP’s case they wanted to monitor public insights and opinions (i.e. review sites‚ blogs) and bring science to customer relationships.
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Computer Hardware Industry and Dell‚ Inc. Analysis Abstract This research is made to analyze computer hardware industry and focus on Dell Inc. First part will be analyzed overall industry and competitive analysis by answering 7 key questions. The second part will be evaluated company resources and competitive capabilities by answering 5 key questions. This research can help manager to understand more about computer hardware industry and learn how Dell deal with their competitors
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1. In summer 1998‚ what is the position of the Enterprise Server Group (ESG) in its industry? How has it evolved? Why? The ESG should be the core part in the industry in summer 1998. In 1997‚ HP put attention on enterprise computing through the formation of the Enterprise systems Group(ESG). ESG’s products were built based on proprietary RISC microprocessors and proprietary UNIX operating systems. However‚ as the Merced chip was developed‚ independent software vendors were afraid that
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DELL’s Working Capital 1. How was Dell’s working capital policy a competitive advantage? Dell has achieved low working capital by keeping its work-in-process and finished goods inventory very low. The competitive advantage Dell achieves from this is that its inventory is significantly lower than its competitors‚ it does not require large warehouses for stocking the inventories and Dell is also able to adapt the fastest to technology changes in the components. The competitors would find it
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THE DELL DUDE CONNECTS WITH PC BUYERS Every so often an advertising character jumps out of the television screen and into the hearts of consumers. A few years ago it was “Stuart”—the geeky‚ red-headed know-it-all who appeared in commercials for online stock trading company Ameritrade—who struck a chord with viewers. The latest ad spokesperson generating the buzz is “Steven‚” the lovable blond surfer dude who gives expert advice to people shopping for a home computer. The “Dell Dude” is played
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Case 7-5: Dell Computer Corporation Discussion questions 1. What is Dell’s strategy? Dell’s strategy was based on: • Market leadership as a result of a persistent focus on delivering the best possible customer experience. Direct selling‚ from manufacturing to consumer‚ was a key component of its strategy. • Its reputation as one of the world’s most preferred computer systems companies and a premier provider of products and services that customers worldwide needed to build
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HP-Network Printer SGSCMF-003-1999 Stanford Global Supply Chain Management Forum SGSCMF- 003-1999 August 10‚ 1999 Hewlett-Packard Company: Network Printer Design for Universality Introduction Sarah Donohoe‚ manufacturing engineering manager of the network laser printer division at Hewlett-Packard Company (HP)‚ listened intently to her colleagues at the project review meeting for the development of their latest new product. With Sarah at the meeting were Jane Schushinski‚ marketing manager‚ Leo
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Chapter 5: FLEXIBLE WORK ARRANGEMENTS AT HEWLETT-PACKARD Alternative work arrangements‚ which allow employees to have greater control of their time and how they fulfil their obligations‚ are associated with greater productivity and employee satisfaction. Employees who need to satisfy various specific needs and seek answers to the work-life issues are the people who are more likely to be motivated by alternative work arrangements. Among the common reasons is the recognition of the difficulties that
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CASE: Hewlett-Packard – Supplying the DeskJet Printer in Europe – Teaching Note First review the Reorder Point model and the Equal Order Period model (this could be done on the day prior to when the DeskJet case is being discussed. It’s important that the average inventory calculations are covered‚ since this is no covered in the book.) Let’s use some different numbers‚ just for another problem example. d = 20 units/day‚ std. dev. = 4 unit/day L = 10 days 96% confidence Q = 600 units ROP
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Framework in Personal Computer Industry (DELL) AZIZUL RIZAL ZULKAPLI ZP01654 ZCZB6023: BUSINESS ECONOMICS AND DECISION ANALYSIS Lecturer: PROF. MADYA DR. NIK MUTASIM Table of Contents Table of Contents 2 Introduction: Five Forces Framework in Personal Computer Industry 1 Threat of New Entrants 3 Bargaining Power of Suppliers 4 Bargaining Power of Buyers 5 Rivalry among Existing Firms 6 Threat of Substitutes and Complements 7 Recommendation for DELL 9 Conclusion
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