Findings Dell started out as a direct seller‚ first using a mail-order system‚ and then taking advantage of the internet to develop an online sales platform. Well before use of the internet went mainstream Dell had begun integrating online order status updates and technical support into their customer-facing operations. By 1997‚ Dell’s internet sales had reached an average of $4 million per day. While most other PCs were sold preconfigured and pre-assembled in retail stores‚ Dell offered superior
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Abdullah Coskun MQM 385 – Section 6 DELL The Personal Computer Industry The personal computer industry is a very highly competitive industry. There are many companies out there that are manufacturing personal computers. IBM launched its first PC in the year 1981and in two years was able to hold 42% of the market. As demand for IBM PC’s went through the roof‚ many other competitors started entering the market. Most of these companies relied on resellers and retailers to reach their consumers
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Application Case DELL—USING E-COMMERCE FOR SUCCESS The Problem/Opportunity Founded in 1985 by Michael Dell‚ Dell Computer Corp. (now known as Dell) was the first company to offer personal computers (PCs) via mail order. Dell designed its own PC system (with an Intel 8088 processor running at 8 MHz) and allowed customers to configure their own customized systems using the build-to-order concept. This concept was‚ and is still‚ Dell’s cornerstone business model. By 1993‚ Dell had become
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Matching DELL History: IBM Market Leader in Mainframe –market share 61%‚ starts PC business in ’81‚ in 2 yrs market share is 42% IBM Strategy : • Purchase PC components as against manufacturing inhouse (Main frame) • Open Architecture : OS – Microsoft‚ Microprocessor – Intel ‚ reason‚ to encourage application developers and enhance Peripheral market • Sales : o Largely corporate clients - thought its huge sales force o Retail clients through value added resellers –
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The Hog Problem: Integrated Logistics Executive Summary The hog slaughtering plant located in Brendon‚ Manitoba has the capacity to slaughter 2.5 million hogs per year‚ around 50‚000 per week and 10‚000 per day. Hogs arrive at the slaughter plant from all over Manitoba and certain parts of Saskatchewan via truck. Every farm is located within a different distance from the slaughter facility and delivery lead times vary from as low as half an hour to as high as three and a half
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com/otherreports/dellondell.htm. April 10‚ 2003. http://www.mgmt.purdue.edu/centers/seas/Research/Globalization/tsld004.htm May 7‚ 1999. http://www.dell.com/ca/en/gen/corporate/vision_miss.htm. April 10‚ 2003 Dell Computer Corporation http://www.dell.com/html/us/corporate/brochure/global.htm. April 10‚ 2003 Dell Computer Corporation http://www.gonow.com/sicdesc.html?sic_num=3577. April 20‚ 2003. http://www.ibisworld.com.au/industry/KeyFactors.asp?industry_id=265. January 23‚ 2003. Industry." Computer. Feb.
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Dell Case Dell is a major player in the computer industry. Michael Dell pioneered the direct selling system that catapulted the firm to the top position in the industry. As the case details‚ controls systems play an important role in Dell’s success. For example‚ the company makes a mere $12 profit on their low end machines that sell for $299. It is important to control assembly and delivery lest these wafer thin margins are reduced even further. However‚ as the case points out‚ Dell’s single-minded
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Marketing Mix DELL Dell is one of the leading Consumer durables brand. The marketing mix of dell talks about the way in which dell has improvised to gain a competitive position. Product: Dell believes that‚ ‘Marketing is not about providing products or services it is essentially about providing changing benefits to the changing needs and demands of the customer’. Dell provides a wide variety of both business class and home/consumer class products and services. Dell designs‚ develops‚ manufactures
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1996 profit margin of 5.1% remains constant‚ profits will fund $405 million of the additional assets. Dell would require additional funding of $315 million. 1996 Profit Margin: Net profit/sales = 272 000 000 / 5 296 000 000 = 5.136% 2) The second liability assumption is that liabilities remain at 1996 sales ratios. With this assumption‚ Dell has excess capital of $217 million. This is consistent with the adjusted sustainable growth calculations
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March 4‚ 2011 Case-Revitalizing Dell I. Diagnosis Question 1: The most critical shifts in Dell’s contextual factors‚ including industry dynamics‚ trends‚ technology changes and shift of the competitive landscape are following: The industry has changed significantly over the last 20 years. The traditional business model in the PC industry was inside-out‚ supplying machines based on orders from distribution‚ resell and retail channels‚ thus following the indirect selling concept. Dell’s direct
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