cooperation among departments becomes crucial and it is necessary to manage processes across the organization to promote cooperation swiftly. Taking Dell as a case study‚ this paper focuses on the operational methods and strategies both inside and outside the corporation and how they are managed under the competitive environment in the IT era. The choice of Dell stems from the fact that it provides an appropriate case of how the management of operational processes across the organization‚ utilizing IT effectively
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VALUE ADDED CHAIN IN DELL SUBMITTED BY: SIDDHARTHA DAS ROLL NO: 32 BATCH: PGDM (FM) 2010-12 SUBJECT: Project and Infrastructure Management: Financing‚ Implementation and Control Table of Contents Sl.No. | Description | Page No. | 1 | VALUE CHAIN ANALYSIS | 3 | 2 | VALUE CHAIN IN DELL | 4 | 3 | DIRECT SELLING STRATEGY OF DELL | 5 | 4 | COMPONENTS OF DIRECT SELLING STRATEGY | 6 | 5 | ADVANTAGES OF VALUE CHAIN OF DELL | 8 | 5.1 | CONCLUSION | 9 | CHAPTER-1 What is Value
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Identification of Customers‚ Markets‚ Products‚ Competitors Dell Computer Corporation was established in 1984 and today ranks among the world ’s largest computer systems companies. Dell pioneered the concepts of selling personal computer systems directly to customers; offering build-to-order computer systems; and providing direct‚ toll-free technical support and next-day‚ on-site service. The company designs and customizes products and services to end-user requirements‚ and offers an extensive
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Dell 1. Introduction Dell Inc. (formerly Dell Computer) is an American multinational computer technology corporation based in Round Rock‚ Texas‚ United States‚ that develops‚ sells‚ repairs and supports computers and related products and services. Bearing the name of its founder‚ Michael Dell‚ the company is one of the largest technological corporations in the world‚ employing more than 110‚000 people worldwide. Dell is listed at number 44 in the Fortune 500 list. It is the third largest PC
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Part 4. Is Dell a merchandiser or a manufacturer? Dell Inc. is both‚ a merchandiser and a manufacturer. The company emphasizes its business model on delivering a quality product to fit customers’ needs‚ in the process Dell may create custom-made products from a variety of suppliers and merchandise them as a finished product directly to a customer. On a different scenario Dell may manufacture a product itself and them merchandise or distribute it within its chain of subsidiaries. What information
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BRIEF SUMMARY The desire to unseat its closest rival Hewlett-Packard in market share war in Australia has driven Dell dramatic change in the service strategy. Dell was successful by selling machines directly to customers – mostly business – by phone or over the internet. However‚ some analysts believed that its new strategy of selling through retailer is an uphill struggle (Koenig‚ 2008). As Barry Jaruzelski‚ a partner at the consulting firm Booz & Company said: “Now that so much of the market is
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2013) Therefore a manager is responsible for ensuring that all of this happens accordingly. Michael Dell the founder and Manager of Dell computers perfectly shows all of these skills. Dell computers are a multinational computer trading company that was first established back in 1984. Dell develops‚ sells‚ repairs and supports computers and their related products and services (Dell‚ 2013). Michael S. Dell the creator of this business used his impressive entrepreneurial skills along with his fascination
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DELL Research Paper 1. A history on the origins of the company. a. Dell was founded by Michael S. Dell in May 1984. b. Mr. Dell began the company from his University of Texas dorm room. c. He bypassed the retail outlets and sold his computers directly to consumers. This allowed him to eliminate the retail mark-up and sell his PCs at about 40% of an IBM PC. d. In 1988 the company went public and began selling to larger customers such as government agencies.
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dominated due to Microsoft’s Windows operating system[ii]. The domination of the market is largely due to the flexibility of Windows. Microsoft developed their operating system to be compatible with any hardware created by any computer company such as Dell‚ HP‚ Sony‚ IBM‚ etc. Consequently‚ Apple’s operating system only worked with Apple’s proprietary hardware. With the release of Apple’s iPod in 2001‚ the iPhone in 2007‚ and most recently the iPad in 2010 the company is headed to be a worldwide competitor
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DELL Company Background DELL is a multinational information technology corporation based in Round Rock‚ Texas‚ United States‚ that develops‚ sells and supports computers and related products and services. Bearing the name of its founder‚ Michael Dell‚ the company is one of the largest technological corporations in the world‚ employing more than 96‚000 people worldwide. Dell had 46‚000 employees as of Jan. 30. About 22‚200 of those‚ or 48.3 percent‚ were in the United States‚ while 23‚800 people
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